Tribeca Developers - Senior Manager - Facilities Management

Operations & Maintenance:

- Manage daily operations of all building systems including HVAC, electrical, plumbing, elevators, BMS, and fire safety systems.

- Ensure timely preventive and corrective maintenance of all facilities and equipment.

- Oversee housekeeping, landscaping, pest control, and waste management with a focus on premium quality and hygiene.

Resident Relations:

- Act as the single point of contact for all resident concerns and service requests.

- Ensure a prompt, courteous, and professional response to resident queries.

- Coordinate community events or premium services in alignment with the luxury living experience.

Vendor & Staff Management:

- Supervise all on-site technical and support staff (security, housekeeping, technicians).

- Manage contracts, performance, and quality of service of external vendors and AMC providers.

- Ensure all staff are trained in customer service and property-specific protocols.

Compliance & Safety:

- Ensure compliance with all statutory regulations (fire safety, environment, building codes, etc.).

- Conduct regular audits and safety drills.

- Maintain documentation for licenses, certifications, and safety records.

Financial & Budgeting:

- Prepare and manage facility budgets, service charge reconciliation, and cost control.

- Approve facility-related purchases and monitor maintenance expenses.

- Ensure efficient use of resources and sustainability practices.

Key Skills & Competencies:

- Strong leadership and team management skills.

- Excellent communication and customer service orientation.

- High attention to detail and a proactive approach.

- Technical expertise in building systems and maintenance.

- Familiarity with BMS, CAFM, and facility management software.