TresVista - Vice President - Accounts Receivable

Description:

Key Role Deliverables:

D365 AR Design & Controls:

- Customer onboarding/KYC/credit limits; SoD; audit trails

- Billing accuracy (price/terms/taxes), e-invoicing/EIPP readiness, revenue handoffs

- Write-off & credit memo governance, collections workflow by risk tier

AI/RPA & Workflows:

- AI-led cash application (remittance/OCR/IDP), auto-matching rules

- RPA for dunning cycles, reminder cadences, promise-to-pay follow-ups

- Dispute/chargeback workflows; root-cause narratives & prevention playbooks

Credit, Collections & Compliance:

- Credit policy ownership; exposure dashboards; delinquency buckets

- Collections strategy: risk-based segmentation, PTP integrity, escalation matrix

- Jurisdictional compliance (e-invoicing mandates, VAT/GST evidence, SOX/ICFR)

Customer Experience & Portals:

- EIPP/portal adoption (invoice download, statement, payment links), query SLAs

- Dispute SLAs, root-cause analytics (contract/order/pricing/tax)

Control Tower & Rhythm:

- Weekly exception & ageing reviews; monthly CFO reviews; quarterly Board/PE pack

M&A + Diligence Readiness:

- Standardize customer master, terms, credit policy; integrate O2C onto D365; stabilize through hypercare

Budget & Vendor Management:

- Business cases & ROI for collections platforms, cash app ML/IDP, e-billing/EIPP

- Select/govern key vendors; SLA scorecards; data governance & security

Board/PE Pack AR Focus:

- Operating Metrics: DSO, CEI, current/overdue %, bucket movement; billing accuracy/first-pass rate; dispute ageing and root cause; unapplied cash %; write-offs/bad-debt coverage; cash app auto-match %

- Governance: Credit limit breaches, policy exceptions, SoD compliance, evidence completeness

- Risk & Actions: Top O2C/control risks; audit observations & closures; tech/control debt

- Transformation: Automation releases; adoption metrics; benefits realization vs plan

Decision Rights:

- Approve O2C credit & collections policies, e-billing standards

- Own AR workflow/DOA routing and SoD

- Prioritize AR automation roadmap & releases (with IT)

- Approve customer credit governance actions; propose/allocate tower transformation budget

Success Measures (KPIs):

- DSO reduction, CEI improvement, delinquency reduction

- First-pass invoice accuracy; billing cycle time; dispute ageing & rework reduction

- Unapplied cash %, auto-match %; cash app TAT

- Credit limit breach reduction; bad-debt % and write-offs governance

- Audit observations reduction; evidence turnaround timeEIPP/portal adoption; customer query reduction; satisfaction scores

- EIPP/portal adoption; customer query reduction; satisfaction scores

- Transformation ROI: time saved, risk reduction, automation adoption

Prerequisites:

- Strong understanding of revenue cycle and AR processes.

- Hands-on experience in ERP systems (SAP/Oracle/MS Dynamics or equivalent).

- Advanced Excel skills for reporting and analysis.

- Ability to manage multiple priorities and meet tight deadlines.

- Strong interpersonal and communication skills.

- Self-driven, with a problem-solving mindset and attention to detail

- Communication skills, presentation skills

- Excellent analytical, problem-solving, and communication skills.

- Relationship Management with cross functions

- Proactive and entrepreneurial traits; and a willingness to grow and learn on daily basis

Ideal Candidate Profile:

- CA/CPA/MBA-Fin with 8 - 12+ years across AR/O2C, credit policy, billing, collections & cash app

- Hands-on D365 Finance (AR/Credit & Collections), multi-entity/jurisdiction

- Strong in ICFR/SOX, revenue-to-cash controls, e-invoicing compliance

- Collections platforms, cash app ML/IDP, Power BI control towers, M&A integration