Job/Soft skill training

Traya Health Reviews by Employees

Quality Analyst

Team Lead

ORM Executive

Customer Service Executive

HR Executive

Operations Executive

Customer experience Executive

Roles & Responsibilities: - Gain an in-depth understanding of Traya's products and services to effectively communicate value to customers. - Conduct in-depth analysis of customer behaviour, trends, and metrics to identify retention opportunities. - Utilise customer feedback to understand pain points and areas for improvement. - Develop and implement data-driven strategies to enhance customer retention rates and reduce churn. - Identify key segments of customers and tailor strategies to their specific needs. - Collaborate closely with product, and customer service teams to align retention strategies with overall business goals - Leverage marketing automation and CRM tools to enhance retention efforts. - Design and execute experiments, A/B tests, and campaigns to optimise retention metrics - Monitor and evaluate the effectiveness of implemented strategies, iterating as necessary to achieve retention targets - Prepare comprehensive reports and presentations outlining retention performance, insights, and recommendations for improvements. What we are looking for: - B.Tech or equivalent from a top tier engineering college (IIT / NIT / BITS equivalent) - Minimum 2 years of hands on experience in a generalist / strategy profile in a startup environment or in a top tier management consulting firm - Strong analytical skills with expertise in data analysis tools and methodologies. - Self-starter with a proactive and innovative mindset, capable of thriving in a fast-paced, dynamic environment. - High on bias for action; someone who loves to get their hands dirty - Demonstrated ability to interpret data, derive actionable insights, and implement effective retention strategies. We invite ex-founders to apply Preferably worked on B2C retention

Mumbai

Traya Health - Founder's Office Role - IIT/NIT/BITS 

Job Description for Traya Health - Founder's Office Role - IIT/NIT/BITS  in TATVARTHA HEALTH PRIVATE LIMITED in  Mumbai for (2-5) years of experience. Apply Now!

Traya Health - Founder's Office Role - IIT/NIT/BITS  | iimjobs.com