Company Overview:

TranZact AI (FCB Technologies Pvt Ltd) is a leading B2B SaaS platform dedicated to digitizing the manufacturing ecosystem. By providing an integrated suite of tools for procurement, sales, and inventory management, TranZact empowers SMEs to streamline their operations and connect seamlessly with global supply chains. Operating at the intersection of industrial technology and enterprise software, the company is scaling rapidly to become the digital backbone for thousands of manufacturing businesses across India.

Role Overview:

As the Head of Inside Sales, you will spearhead the growth engine of our revenue organization, overseeing the end-to-end sales lifecycle for our SME manufacturing clients. You will work closely with the leadership team to define market penetration strategies, mentor a high-performing sales force, and optimize conversion funnels. Your primary impact will be driving sustainable revenue growth, ensuring that our platform becomes the preferred choice for manufacturers looking to digitize their business processes.

Key Responsibilities:

- Formulate and execute comprehensive inside sales strategies to achieve aggressive revenue targets and market share expansion.

- Lead, mentor, and scale a high-velocity inside sales team, fostering a culture of performance, accountability, and continuous learning.

- Design and implement robust sales processes, including lead qualification frameworks, outreach cadences, and pipeline management protocols to maximize conversion rates.

- Collaborate with marketing and product teams to align lead generation efforts with product roadmap updates and market feedback.

- Analyze sales performance metrics and market trends to provide actionable insights that inform long-term business planning and resource allocation.

- Manage the full sales cycle from initial discovery to contract closure, ensuring high levels of customer satisfaction and long-term retention.

- Optimize the tech stack and CRM utilization to ensure data-driven decision-making across the sales organization.

Required Skillset:

- Demonstrated expertise in building and scaling inside sales functions within a B2B SaaS or enterprise technology environment.

- Proven ability to translate complex business goals into actionable sales plans and measurable outcomes.

- Exceptional leadership skills with a track record of managing and developing diverse, high-output sales teams.

- Strong analytical mindset with the ability to interpret sales data, identify bottlenecks, and implement effective process improvements.

- Excellent communication and negotiation skills, capable of engaging with senior stakeholders and decision-makers in the manufacturing sector.

- A minimum of 8 - 12 years of professional experience in B2B sales, with a significant portion spent in leadership roles.

- Ability to thrive in a fast-paced, high-growth startup environment based in Mumbai, maintaining agility and a hands-on approach to problem-solving.