Transition Manager - Hi-Tech/Healthcare/Service Desk

Locations - Hyderabad & Noida

Transitions Exp - BPS End to End Transitions

Domains - Hi-Tech, Healthcare, Service Desk

Role and Responsibilities for Transition Manager:

- Engage business lines to understand migration requirements

- Devise detailed project plan to execute the migration

- Co-ordinate with various teams to ensure deliverables are met

- Escalate issues in a timely manner and suggest alternative approach

- Partner with the business to ensure smooth execution of plan - Work consistently to improve and update the migration methodology and toolkit.

- Ability to proactively seek, pre-empt and prevent bottlenecks by implementing practical solutions within tight deadlines.

- Managing Customer relationships, Account Management, Operational control of the task

- Pre-sales/Post-sales support (C-Level interface), Transition Management, and blended (Offshore/Onshore) delivery operations.

- Team leadership/management skills

- Excellent Communication and interpersonal skills.

- Customer Relationship Management skills

- Ensures Transition projects are / remain fully auditable

- Ensures all forecast costs are fully understood at start of project and transition budgets agreed with account team

- Develops /maintains effective commercial awareness of Tech M processes and standard