Job Description:
Designation - Transition Manager
Locations - Hyderabad & Noida
Transitions Exp - BPS End to End Transitions
Domains - Hi-Tech, Healthcare, Service Desk
Role and Responsibilities for Transition Manager:
- Engage business lines to understand migration requirements
- Devise detailed project plan to execute the migration
- Co-ordinate with various teams to ensure deliverables are met
- Escalate issues in a timely manner and suggest alternative approach
- Partner with the business to ensure smooth execution of plan
- Work consistently to improve and update the migration methodology and toolkit.
- Ability to proactively seek, pre-empt and prevent bottlenecks by implementing practical solutions within tight deadlines.
- Managing Customer relationships, Account Management, Operational control of the task
- Pre-sales/Post-sales support (C-Level interface), Transition Management, and blended (Offshore/Onshore) delivery operations.
- Team leadership/management skills
- Excellent Communication and interpersonal skills.
- Customer Relationship Management skills
- Ensures Transition projects are / remain fully auditable
- Ensures all forecast costs are fully understood at start of project and transition budgets agreed with account team
- Develops /maintains effective commercial awareness of company processes and standard
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