Job Description Position Title: Senior Manager - Transitions Location: Chennai, Work from office (Thousand Lights) Description: The individual manages transition for projects/programs and drives planning, cross functional coordination, go-live and post transition support. Helps identify, manage, and mitigate risks/issues in order to facilitate on-time and on-budget delivery. The professional would need to be focused on successful delivery of the whole of the proposed change, through effective coordination between multiple teams/functions, effectively manage inter-dependencies and ensure clear accountability/ownership of respective activities. The position will report to the Director, Transitions under Head of Strategic Programs & Transition. Key Responsibilities: - Develop an understanding of the organization's Transition Methodology, Services Offerings, Solutions, Assets and Toolkits - Drives the delivery of the program/project keeping the objectives of time, cost, quality and Customer Satisfaction (CSAT) in mind - Demonstrates strong communication skills, coordinate with stakeholders and drives transition review cadence - Manages overall transition program in line with the defined transition methodology - Conducts detailed transition planning in accordance with program objectives - Monitors and governs overall progress against the defined plan - Tracks all actions, issues and deliverables associated with the program/project - Manages expectations across internal and external stakeholders of the project - Manages and motivates the team for expected level of performance and deliverable quality - Manages and resolve team / stakeholder conflicts - Identifies, evaluates, and manages risks through the transition lifecycle - Reports transition progress at defined intervals to senior executives & stakeholder - Manages Transition checkpoints as per schedule along with effective handover to operations - Documents and shares project learnings for continuous improvements - Participate in RFP responses, client discussions/presentations/workshops from representing and customizing transition approach Desired Skills & Experience: - Will be good to have 5+ years' experience in transition function / project management experience in IT/ITeS/BPM (non-voice) sector - Experience in leading at least 2 large programs independently - Experience in developing client relationship, handling client escalations and effectively address them to closure - Proficient in making project plans, milestone tracking and effective reporting using Microsoft Office - Ability to work under tight timelines and deliver results with minimal supervision - Effective interpersonal, team building and communication skills Other good to have skills & experience: - Exposure to SDLC - Experience in Agile project management/PRINCE 2/PMP certification/ - Experience in project management tools like MS Project, JIRA

Chennai

Transition Manager 

Job Description for Transition Manager  in ResourceTree Global Services Pvt Ltd in  Chennai for (5-7) years of experience. Apply Now!