Job/Soft skill training

Cafeteria

Free meal

Professional degree assistance

Health insurance

International/On-site exposure

Crescendo Global Reviews by Employees

Analyst

Consultant

Associate

Senior Consultant

Associate Consultant

Overview : The L&D Tower Lead will be responsible to lead the L&D tower for the client as part of the HR services being delivered to the client requires 14+ years of overall experience with 8+ yrs in leading &D teams. As a Tower Lead, expectations are to manage end to end service delivery, client interactions, team governance etc. Must have significant experience in leading L&D team that delivers end to end learning services such as LMS support, Content creation & maintenance, learning event facilitation, Learning trends & insights reporting. Additional responsibilities include client & stakeholder management, governance & reporting, coaching, continual improvement, and related L&D support activities. Core Role Responsibilities : 1. Lead the various activities of the HR L&D services 2. Own and manage Requirements gathering and other strategic initiatives from learning perspective. 3. Conduct job task analysis and determine the best modality to transfer knowledge and build proficiency 4. Assist in development of standardized learning processes, procedures, and templates 5. Align to a learning evaluation strategy that measures business impact of knowledge and skill transfer 6. Ability to track and report on curriculum in the enterprise Learning Management System 7. Continuously measure solution effectiveness and scalability of delivery modalities 8. Develop multiple projects with minimal oversight, in a fast-paced ambiguous environment 9. Collaborate with all concerned stakeholder from client, business and/or L&D teams 10. Ability to manage, motivate and drive the teams on the ground 11. Participates in needs analysis and recommends effective learning solutions. 12. Participates in and contributes to Learning & Development sub-teams, communities of practice, and other opportunities to enhance knowledge and skill. Work Conditions : 1. Occasional extended work hours to meet deadlines. 2. Ability to work 24-7 shift timings when required. 3. Lead the training sessions, presentations and meetings within counterparts / end client. 4. Work from office - no remote working

Bangalore

Tower Lead - Learning & Development - BPO 

Job Description for Tower Lead - Learning & Development - BPO  in CRESCENDO GLOBAL LEADERSHIP HIRING INDIA PRIVATE L in  Bangalore for (12-20) years of experience. Apply Now!

Tower Lead - Learning & Development - BPO  | iimjobs.com