TimesPro - Deputy General Manager - Inside Sales

TimesPro strives to embody the values of Education 4.0: Learner-centric, industry-relevant, role-specific, and technology-enabled, with a goal of making learning accessible for anyone who seeks to grow.

TimesPro aims to fulfil aspirations of by making excellence accessible through learner-centric innovations and global collaborations. Established in 2013, we are the award-winning H. EdTech initiative of the Times Of India Group, catering to the learning needs of Indians with aspirations of career growth.

We offer a variety of created and curated learning programmes across a range of categories, industries, and age groups. They include employment-oriented Early Career courses across BFSI, e-Commerce, and technology sectors; Executive Education for working professionals in collaboration with premier national and global educational institutions; and Enterprise Solutions for learning and development interventions at the organisational level.

Visit us at https://www.timespro.com

Key Responsibilities:

Operational Excellence

- Lead and scale a 200+ member counselling team with a focus on unbiased learner guidance.

- Implement new solutions to enhance lead conversions and reduce acquisition costs.

- Optimize the counselling process while maintaining Times Pro differentiated,

non-hard-selling approach.

- Manage and scale a business volume in 200+Crores.

- Build, mentor, and lead high-performance teams, collaborating closely with

Marketing, Training & Quality, MIS, and Operations team

- Foster a data-driven, performance-oriented culture focused on accountability and continuous improvement.

- Need to travel frequently to other locations for business purpose.

- Ensure monthly target achievement

Strategic Leadership & P&L Management

- 12 to 18 years of experience in leading and managing inside sales team with P&L ownership for 3-4 years

- Proven success in scaling operations 3x-5x in consumer-facing organizations.

- Experience managing large teams (100+ members) and achieving multi-crore revenue targets.

- Strong analytical skills with deep understanding of unit economics and growth metrics like CAC, ARPU, Lead to conversion etc.

- Experience in Online lead generation business models in B2C segment or in marketplace.

- Familiarity with technology-enabled sales processes and CRM systems like SFDC, Lead square etc

- Exposure to the EdTech or higher education sector.

- Stakeholder Management: Ability to work effectively with cross functional teams like Marketing, Business Development, HR, Operations

Key Competencies:

- Strategic Thinking: Ability to balance growth with profitability

- Data-Driven Mindset: Deep understanding of business metrics.

- Leadership: Proven ability to inspire and manage large, fast-scaling teams.