Tide Platform - Senior Partnerships Manager - Medical Loans

Key Responsibilities:

1. Business Growth & Strategy

- Develop and execute the national sales strategy for medical loans across all verticals:

- Hospital onboarding & partnerships

- Patient funding (elective & emergency procedures)

- Hospital working capital financing

- Team loans for doctors, nurses, and hospital staff

- Set annual, quarterly, and monthly targets aligned with organizational goals.

- Identify new geographies, hospital clusters, and healthcare networks for expansion.

2. Hospital Onboarding & Partnerships

- Lead onboarding of large hospital chains, mid-sized hospitals, and clinics across India.

- Negotiate commercial terms, MOUs, and revenue-sharing models with hospitals.

- Build long-term partnerships with hospital promoters, CFOs, and medical directors.

- Ensure seamless integration of loan journeys at hospital billing and admission desks.

3. Patient Funding & Medical EMI Solutions

- Drive adoption of patient financing solutions for procedures such as surgeries, diagnostics, fertility, cosmetic treatments, and chronic care.

- Work closely with hospitals to train front-desk, billing, and relationship teams to identify eligible patients.

- Improve approval TAT, conversion ratios, and customer experience.

- Ensure transparent communication of pricing, tenure, and repayment to patients.

4. Hospital Working Capital Financing

- Build a strong pipeline for working capital loans to hospitals and clinics.

- Coordinate with credit and risk teams for financial assessment and structuring.

- Monitor portfolio quality and proactively manage early warning signals.

5. Team Loans (Medical Professionals & Staff)

- Scale team loans for doctors, nurses, technicians, and hospital staff in partnered hospitals.

- Design and implement salary-deducted or institutional-supported loan programs.

- Work with HR and finance teams of hospitals for smooth rollout and adoption.

6. Team Leadership & Sales Management

- Build and manage a pan-India sales team including regional managers, area managers, and relationship executives.

- Define KPIs, incentive structures, and productivity benchmarks.

- Conduct regular performance reviews, training, and capability-building programs.

- Foster a culture of ethical sales, compliance, and customer-centricity.

Key Performance Indicators (KPIs):

- Disbursement volumes and revenue across all medical loan products

- Number of hospitals onboarded and active partnerships

- Patient funding conversion ratios and TAT

- Portfolio quality (delinquencies, NPAs)

- Team productivity and regional performance