ThoughtSpot - Revenue Operations Analyst - Data Analytics

- The Shared Services function within GTM (Go-to-Market) Ops serves as a key partner to teams such as Sales, Customer Success (CS), Partner Services, Deal Desk, Professional Services, and Finance, providing seamless operational support across the organization.

- As a Revenue Ops Analyst, you'll design and deliver data-driven dashboards and reports to track core GTM performance, while contributing to process improvements that enhance efficiency and scalability.

- This role positions you at the center of operational excellence and business growth.

What You'll Do:

- Champagne Liveboards: Build, refine, monitor, and maintain liveboards (LBs) in Champagne (our ThoughtSpot instance).

- Partner with stakeholders to ensure accuracy and collaborate with the data team to integrate new fields, tables, and worksheets.

- Business Reporting Leadership: Drive end-to-end reporting initiatives, ensuring accurate visibility into performance metrics across Marketing, Sales, Deal Desk, Professional Services, Customer Success, and Enablement teams.

- Ad Hoc Reporting and Analysis: Deliver timely and insightful ad hoc reports and analyses to address specific business needs and challenges.

- Process Improvement: Work closely with cross-functional teams to identify opportunities for process enhancements and lead improvements within the GTM function.

- Stakeholder Enablement: Train and support business users in self-serve reporting to ensure adoption and effective use of dashboards.

- Evolving Responsibilities: Take on an expanding scope within RevOps over time, broadening the role's impact across the organization.

What You Bring:

- Experience: 4-7 years as a Business or Data Analyst supporting Marketing or Sales organizations within the SaaS industry.

- Technical Skills: Proficient in Salesforce, G-Suite, and data visualization tools such as Tableau, Power BI, Qlik Sense, or equivalent.

- Experience with SQL and databases is a plus.

- Analytical Skills: Strong analytical and problem-solving abilities with a demonstrated track record of conducting in-depth analyses and translating findings into actionable insights.

- Skilled at mapping data schemas and explaining data flows into external reporting systems.

- Reporting Skills: Detail oriented with a focus on accuracy and data integrity.

- Experienced in delivering high-quality business and performance reporting through Salesforce reports/dashboards and/or marketing automation platforms.

- Process Improvement: Ability to create and maintain detailed process documentation and contribute to process improvement and automation initiatives as needed.

- Work Environment: Comfortable operating in a fast-paced environment with tight deadlines and shifting priorities.