Key Skills: Digital Commerce Implementation, Digital commerce Architecture, Product Management, Stakeholder Management, Integrated CRM, UI/UX enhancement
What will you do:
- Product/Program management for implementing Digital Commerce platform for client.
- Identify and implement new solutions/technology to keep up with changing market landscape.
- Have a view of the end-to-end digital commerce execution and provide insights on what's working and what can be better.
- Work with multiple stakeholders across business and tech teams to drive business objectives.
- Lead client conversations in problem understanding and definition, translate them into functional requirements and user stories to development sprints.
- Orchestrate and take ownership of delivery; liaise with designers, developers, testers, and other stakeholders to deliver project on time.
- Provide thought leadership for development of MVP/POC to aid pre-sales and capability building or as per client requirement.
- Design systems and processes to streamline measurement of KPIs and identify key drivers of these KPIs.
Qualifications:
- Strong educational background in engineering, computer science, management, commerce or related discipline or an MBA from a reputed institute
- 4-10 years of experience in implementing systems or managing portfolio related to the digital selling.
Required abilities :
- Understanding of Architecture across products of Digital Commerce (Headless commerce, Payments, Backend, Loyalty, CRM etc).
- Ability to think through and clearly define MVP and North Star experiences for B2B/B2C e-Commerce products.
- Strong in problem solving and solutioning. Breaking down business brief into structured deliverables.
- Ability to understand levers of product value, usability, and quality.
- Ability to think through and clearly define MVP and North Star experiences for B2B/B2C e-Commerce products.
- Hands-on experience in leveraging tech and working with data to drive business objectives.
- Hands-on experience in implementation/management of core-commerce (Magento, Shopify etc.)/Marketplace/CRM/Marketing products.
- Ability to work on complex application/technical problem identification and resolution.
- Comfortable with applying technical solutions to business/technical problems through customer interactions, design, debugging, testing, and integration/implementation.
Personal Attributes
- Ability to cope in a complex and fast-changing business environment and to respond calmly and rationally to changing aspirations in a deadline-driven situation
- Updated with business and technical trends in the Digital Commerce domain
- Work independently on modules that may be used by one or more programs or systems
- Relentless in all aspects of product build, collecting feedback (system driven and anecdotal), and iterate to improve
- Strong planning and organizing skills including the ability to manage several work streams simultaneously
- Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally
- Good influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels
- Good team player, self-motivated and able to work on own initiative
- Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues
- Ability to balance conflicting and changing demands through prioritization and a pragmatic approach
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