Thermax - Senior Program Manager

Job Description

Roles & Responsibilities:

- Ensure ERP project portfolio aligns with organizational strategy and priorities.

- Define and monitor KPIs and success measures for ERP programs (schedule adherence, budget, adoption, and business value).

- Oversee planning, execution, and delivery of ERP implementations, rollouts, upgrades, and integrations.

- Manage risks, dependencies, and issues across ERP initiatives, ensuring timely mitigation.

- Ensure compliance with ITGC, audit, and regulatory requirements in ERP program delivery.

- Partner with business leaders, ERP functional owners, and IT stakeholders to align ERP programs with business needs.

- Provide transparent reporting, dashboards, and executive updates on ERP program status.

- Act as a bridge between business, technical, and vendor partners to ensure ERP program success.

- Drive ERP program excellence through the adoption of best practices in PMO, Agile, and ERP program governance.

- Enable change management and user adoption through coordination with Superusers, training, and communication programs.

- Continuously optimize ERP application portfolio governance and value delivery.

- Lead the ERP PMO team and mentor project managers.

- Ensure cross-functional collaboration across IT, business units, and external partners.

- Build a culture of accountability, transparency, and customer-first delivery.

Critical Competencies

- Strong program/project management expertise with a focus on ERP applications.

- Proven ability to manage complex, large-scale ERP implementations and transformations.

- Exceptional stakeholder management and executive communication skills.

- Deep understanding of ERP modules (Finance, SCM, HR, Manufacturing, etc.) and business integration.

- Hands-on experience with PMO tools (MS Project, Primavera, Jira, ServiceNow, etc.

- Strong leadership, negotiation, and vendor management capabilities.

- Knowledge of ITGC, SOX, and audit compliance requirements.

Qualifications & Experience

- 15+ years of program/project management experience with at least 10+ years in ERP applications leadership (Oracle, SAP, Infor, or equivalent).

- Track record of ERP implementations, upgrades, and enterprise transformations.

- Familiarity with ERP PMO governance frameworks, portfolio management, and reporting.

- Certifications preferred: PMP, PgMP, PMI-ACP, SAFe, ITIL, or ERP-specific certifications.