What we are looking for: We are looking for a resilient and a patient customer success professional for our rapidly growing company. In this role, you will be responsible to ensure excellent customer experiences by understanding their needs and being able to solve their problems using your analytical skills. Responsibilities: - Develop new clients and customer success strategies and maintain relationship with existing clientele - Gather and analyze customer data and use it for better customer experience with higher efficiency and productivity - Handle customer requests and resolve their complaints - Ensure smooth onboarding of customers providing them with a top-notch customer experience - Be an advocate for the company by encouraging upselling and cross-selling and an advocate for the customer by communicating customer's needs to the company - Promote value of the product/service and the company through exceptional customer experience Skills: - Excellent communication skills with an ability to actively listen, observe, and empathize - Ability to build and foster relationships - Strong relationship building skills and emotional intelligence - Strong strategic thinking, problem solving and analytical skills

Bangalore

The Yarn Bazaar - Manager - Customer Success 

Job Description for The Yarn Bazaar - Manager - Customer Success  in THE YARN BAZAAR in  Bangalore for (2-6) years of experience. Apply Now!