- Oversee the operations functions of the hotel, as per the Organizational chart. - Hold regular briefings and meetings with all head of departments. - Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards. - Lead all key property issues including capital projects, customer service and refurbishment. - Handling complaints, and oversee the service recovery procedures. - Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. - Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. - Ensure all decisions are made in the best interest of the hotels and management. - Deliver hotel budget goals and set other short and long term strategic goals for the property. - Developing improvement actions, carry out costs savings. - A strong understanding of P&L statements and the ability to react with impactful strategies - Closely monitor the hotels business reports on a daily basis and take decisions accordingly. - Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate. - Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs. - Prepare a monthly financial reporting for the owners and stake holders. - Draw up plans and budget (revenues, costs, etc.) for the owners. - Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services. - Act as a final decision maker in hiring a key staffs. - Coordination with HOD's for the execution of all activities and functions. - Overseeing and managing all departments and working closely with department heads on a daily basis. - Manage and develop the Hotel Executive team to ensure career progression and development. - Be accountable for responsibilities of department heads and take ownership of all guest complaints. - Provide effective leadership to hotel team members. - Lead in all aspects of business planning. - Respond to audits to ensure continual improvement is achieved. - Corporate client handling and take part in new client acquisition along with the sales team whenever required. - Assisting in residential sales as and when required and development with strong sales prospects. - Responsible for safeguarding the quality of operations both (internal & external audits). - Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.

Bangalore

The Lalit - General Manager - Hotel 

Job Description for The Lalit - General Manager - Hotel  in Bharat Hotels Limited (The Lalit) in  Bangalore for (18-22) years of experience. Apply Now!