As the head of this critical function, you will be responsible for developing and executing a strategic road-map to align Q-Commerce operations with overall business objectives, driving profitability, and ensuring optimal customer satisfaction through fast and efficient delivery systems. The ideal candidate will have 7+ years of experience in Q-Commerce, e-commerce, or a related fast-paced, logistics-driven environment, with a strong focus on P&L ownership, data-driven decision-making, and market competitiveness. Key Responsibilities: - Strategic road-map Development: Develop and execute a comprehensive strategic road-map for Q-Commerce operations that supports business objectives, enhances customer experience, and drives scalability. - P&L Management: Take ownership of the P&L for the Q-Commerce business, ensuring revenue growth, cost management, and efficient resource utilisation to achieve financial goals. - Data-Driven Decision Making: Use data insights to drive improvements in operational processes, product offerings, and customer service, ensuring continuous growth and efficiency. - Market & Competitor Analysis: Regularly monitor market trends, competitor strategies, and customer behaviour to inform decisions and stay ahead of the competition. - Customer Experience Focus: Design and implement strategies that optimise the customer experience, ensuring fast delivery times, accurate order fulfilment, and high customer retention.

Mumbai

The Health Factory - Head - Quick Commerce 

Job Description for The Health Factory - Head - Quick Commerce  in The Health Factory in  Mumbai for (7-10) years of experience. Apply Now!