Program Manager- Learning and Experience About Testbook: Testbook is the fastest growing & leading EdTech platform established since more than 9 years, focussed on Government & Private Job Exams and with an eye to capture we have exams of Banking, SSC, Railways, GATE, UPSC, Teaching and many more. Testbook is poised to revolutionize the industry. With a registered user base of over 4.2 Crore students, more than 240 crore test solved on the WebApp, and a knockout Android App. Testbook has raced to the front and is ideally placed to capture bigger markets. Testbook is the perfect incubator for talent. "You come, you learn, you conquer". You train under the best mentors and become an expert in your field in your own right. That being said, the flexibility in the projects you choose, how and when you work on them, what you want to add to them is respected in this startup. You are the sole master of your work. The IIT pedigree of the co-founders has attracted some of the brightest minds in the country to Testbook. A team that is quickly swelling in ranks, it now stands at 1000+ in-house employees and hundreds of remote interns and freelancers. And the number is rocketing weekly. Now is the time to join the force. As Program Manager, your roles and responsibilities are: - Own end to end customer experience and net promoter score. Innovate and implement a scalable process to handhold learners throughout their journey. - Oversee the execution of individual projects within the program related to improving the overall learning experience of the students. - Be the voice of the learner and advocate with data to provide feedback to optimize product /system automation. - Analyze the program performance against customer feedback and maintain program quality. - Be responsible for effective communication and escalation management. Skills and requirements: - Graduate with minimum 2-3 years of experience in Category or Program Management roles at any Ed-Tech or Internet Start-up or FMCG companies. - Hustle and get things done attitude. - Ability to draw scalable, long term and global outside-in perspective while solving issues, improving efficiency. - Should carry examples and experience of improving processes and can perform complex Analysis when exposed to unstructured and structured data. - Medium expertise in MS Excel.

Navi Mumbai

Mumbai

Testbook - Program Manager - Learning & Experience 

Job Description for Testbook - Program Manager - Learning & Experience  in TEST BOOK EDU SOLUTIONS PRIVATE LIMITED in  Navi Mumbai Mumbai for (2-6) years of experience. Apply Now!