Territory Sales Manager - Car Business

Description:

The Territory Sales Manager True Value will be responsible for sourcing pre-owned cars through exchange retails and other channels, and driving the sales of Pre-Owned Cars & True Value Certified Cars in the assigned territory. The role demands strict adherence to MSILs SOPs and a focus on dealer profitability, customer satisfaction, and market competitiveness.

Principal Accountabilities:

- Dealer Network Management for sourcing and selling pre-owned cars.

- Certification of vehicles under the True Value category.

- Ensure implementation of systems & processes as per MSIL guidelines.

- Achieve sales targets and drive market share growth.

- Track and improve dealer profitability by identifying operational gaps.

- Conduct analysis from MIS reports (daily/monthly) for performance insights.

Major Challenges:

- Managing relationships with new car channels (Arena/Nexa/Commercial) for sourcing pre owned cars.

- Engaging with multiple dealership stakeholders (Owners, CEOs, GMs, frontline teams).

- Ensuring turnaround time (TAT) for refurbishment and operational processes.

- Tracking competition in terms of market share, network expansion, process innovation, and technology adoption.

- Driving direct sourcing of quality pre-owned cars.

Interactions:

Internal Clients:

- Service team members

- FSDM True Value

- Head Office teams (True Value channel)

- Parts & MSGA teams at ZO/RO

External Clients:

- Dealer Owners/CEOs

- GMs Sales, Service, True Value

- Sales Managers at dealerships

- Workshop Managers

- Parts & MSGA heads at dealerships

- MIS/EDP staff for reporting and claims

- Finance partners for retail financing