Temenos - Temenos Transact Specialist - Product Support Team

Temenos Transact (T24) Specialist - Product Support Team

Exp : 5 - 7 years

Location - Bengaluru, Chennai

Job description:

- Provide proactive, clear, and timely communication to clients and internal stakeholders throughout the incident lifecycle.

- Collaborate with cross-functional teams (Development, Infrastructure, DBAs) to resolve complex issues efficiently with effective stakeholder engagement.

- Participate in Root Cause Analysis (RCA) and contribute to permanent fixes or provide appropriate workarounds.

- Continuously enhance technical knowledge of various Temenos product architecture, runtime internals, Java integrations, and middleware technologies.

- Ability to work under pressure and handle production critical issues.

- Demonstrate leadership potential, with a long-term path toward SME status in technology domains.

SKILLS:

- BE/BTech candidates with 5 - 7 years of experience in T24 Transact product in technical support or development

- Strong hands-on experience in Temenos Transact(T24) modules.

- Practical working knowledge of Temenos frameworks

- Proficiency in debugging across T24 Core, integration layers, and Java customizations.

- Familiarity with JMS, Web Services and integration frameworks (optional but

advantageous).

- Excellent analytical, problem-solving, and interpersonal communication skills.