Exp: 10+yrs - Workforce Manager Work Location: Gurgaon/Mohali - Implement IEX for various projects as a primary spoc, efficiency on end-to-end project management. - Ensure Project/Service Delivery meets the timeline. - Ensure met activity level timeline for how projected as per the projected delivery plan. - Provide IEX related training to process WFM/Operation team. - Work is guided by operational and project objectives. - Sets and communicates clear expectations for work outcomes and manages performance. - Establishes and monitors performance post Implementation. - Applies in-depth technical knowledge of systems, applications, and account operations in support. - Works on continuous improvement efforts for increased efficiency and effectiveness of processes - Candidate should have knowledge with Cap Plan and Forecasting

Gurgaon/Gurugram

Mohali

Punjab

Teleperformance  - Workforce Manager 

Job Description for Teleperformance  - Workforce Manager  in Teleperformance Global services in  Gurgaon/Gurugram Mohali Punjab for (10-12) years of experience. Apply Now!