Teleperformance - Team Lead - Inside Sales

Company Description:

TP is a global digital business services company with a commitment to supporting our communities, clients, and the environment. With our global scale and local presence, we deliver the most advanced, digitally-powered business services. We help the worlds best brands streamline their business in meaningful and sustainable ways.

Role Description:

This is a full-time on-site role for a Team Lead - Inside Sales, located in Gurugram. The Team Lead will be responsible for leading and managing a team of inside sales representatives, setting sales targets, monitoring performance metrics, and developing sales strategies.

The role involves daily interaction with team members and clients to ensure sales goals are met, providing training and support to the team, and maintaining a high level of customer satisfaction.

Responsibilities:

- Leadership, team management, and mentoring skills

- Inside sales, telesales, and customer relationship management experience

- Strong communication and interpersonal skills

- Analytical and problem-solving abilities

- Proficiency with CRM software and sales tracking tools

- Detail-oriented and capable of managing multiple projects

- A proactive approach and ability to work under pressure

- Bachelor's degree/PG in Business, Marketing, or related field

- Previous experience in sales or a related field is preferred