Purpose:

We are looking for a Tech Functional Project Manager who can bring structure, clarity, and strong execution to our technology initiatives. With SaaS-led ecosystems becoming core, this role will work closely with the Head of ERP & Infra and CIO to drive projects across ERP, e-commerce, integrations, and security.

Key Responsibilities:

- Drive end-to-end project governance across ERP, e-commerce, IT systems, and cybersecurity initiatives.

- Act as a bridge between business, tech teams, and external partners/vendors.

- Lead ERP implementation planning, readiness, and execution support.

- Manage IT ticketing systems rollout and other value-added solution onboarding to user adoption and process optimization.

- Oversee e-commerce platform implementation and ecosystem integrations.

- Drive integration of modern AI-based tools (custom & ready solutions) across business use cases.

- Ensure the right balance between build vs. ready-to-use (SaaS) solutions.

- Track timelines, risks, dependencies, and delivery quality.

- Run structured reviews, reporting, and stakeholder communication.

- Maintain strong documentation, MOMs, and governance discipline.

Must Have Experience:

- Proven experience in ERP implementation projects.

- Hands-on exposure to modern retail & e-commerce ecosystems.

- Experience in integrating SaaS platforms and third-party systems.

- Exposure to AI-based tools/solutions implementation (custom or ready platforms).

- Experience with technology value-added system implementation & adoptions.

- Basic exposure to cybersecurity projects or governance frameworks.

Preferred Experience:

- Experience in luxury or premium retail technology environments.

- Consulting experience in retail/e-commerce digital transformation projects.

- Exposure to platforms like Shopify, Magento, Zoho, or similar ecosystems.

- Experience managing multi-vendor and cross-functional delivery environments.

Core Skills:

- Strong techno-functional understanding of complex tech rollouts.

- Ability to balance build vs. buy decisions practically.

- Excellent stakeholder management (internal & external).

- Strong communication skills, especially with senior leadership.

- Ability to drive closure, not just coordination.

- Structured, detail-oriented, and execution-focused.

Experience: 8 - 12 years (flexible for the right candidate with strong retail-tech exposure).

What Will Make You Successful:

- Ability to bring order to complexity and drive outcomes.

- Comfort working with CXO-level stakeholders.

- Ownership mindset with high accountability.

- Focus on quality execution and long-term scalability.