
Job Title: Technical Lead - Kinaxis Maestro/Rapid Response
Key responsibilities:
- Take up the role of Technical Lead of the Kinaxis Maestro and other IT solutions in the Supply Chain function
- Generate and report analytics on adoption of the IT solutions and value realization through the same
- Work with business leadership to implement governance of the IT solution adoption to ensure high adoption of the solution
- Manage a team of external IT consultants who will be managing the application in Business As Usual mode and ensure the support team is meeting the service SLAs
- Work with business stakeholders and external consultants in getting the required enhancements rolled out in Kinaxis Rapid Response / Maestro and process improvement through new digital interventions
- Partner with business leaders to identify process gaps, improvement opportunities and innovation opportunities in the supply chain function
- Ideate the digital/IT solution intervention, create solution roadmap and get the business case approved
- Work with internal IT team, external partners, and implementation partners for rollout of the IT solutions
- Work closely with IT development, testing, and support teams to ensure timely and quality delivery of applications and enhancements
- Collaborate with the business team to create and validate the IT solution
- Act as a change champion by facilitating user adoption, conducting UAT, and ensuring smooth rollout of new digital tools
- Support data-driven decision making by enabling reporting, dashboards, and analytics tailored for supply chain leaders
Functional Skills:
- Understanding of Demand planning, Supply planning, Rough Cut Capacity Planning and Sales and Operation Planning process
- Experience of working on advance planning solutions like Kinaxis Maestro, SAP APO, SAP IBP, or O9
- Experience of working on reporting tools like Power BI, Tableau and data warehousing tools like BW
- Understanding of Software Development Life Cycle (SDLC) processes
Behavioural Skills:
- Strong stakeholder management and communication skills
- Analytical mindset with problem-solving orientation
- Ability to work in cross-functional teams and manage conflicts
- Change management and influencing skills
- High ownership, accountability, and proactive attitude
- Adaptability to work in dynamic environments with multiple priorities
Job Requirements:
- Educational Qualification: MBA or Post-Graduation in Business, IT, or Supply Chain (preferred) or BE/B.Tech with 10+ years of work experience in Supply Chain
- Experience Tenure: 5 - 10+ Years
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