Role Overview:

We are looking for a Technical Account Manager with strong experience in AdTech and programmatic ecosystems to manage and grow relationships with publisher-side clients. This is a high-impact, client-facing role where you will drive technical onboarding, integrations, product adoption, and long-term account success.

You will act as a trusted technical advisor, working closely with publishers to ensure seamless implementation and maximum value from the platform.

Key Responsibilities:

- Manage and grow strategic publisher accounts, building strong long-term relationships

- Lead technical onboarding and integrations, ensuring smooth implementation and go-live

- Act as the primary technical point of contact for clients, resolving issues and driving satisfaction

- Provide ongoing technical support, troubleshooting, and optimization recommendations

- Conduct product demos and solution walkthroughs tailored to different stakeholders

- Drive product adoption, retention, and account growth across key clients

- Collaborate with product, engineering, sales, and customer success teams to address client needs

- Gather and share client feedback and product insights to influence roadmap and enhancements

- Monitor and report on account health, performance metrics, and engagement levels

Candidate Profile:

- 6+ years of experience, including 5+ years as a Technical Account Manager in AdTech / Programmatic / Digital Media

- Strong experience managing publisher-side accounts or supply partnerships

- Hands-on expertise in technical onboarding, integrations, and client support

- Solid understanding of SSPs, programmatic advertising ecosystem, and ad-serving workflows

- Ability to simplify technical concepts for non-technical stakeholders

- Proven experience in conducting demos and client presentations

- Strong collaboration skills across technical, product, and business teams

- Excellent problem-solving and troubleshooting ability in real-time client environments

- Experience in organizations within AdTech, SSP, Publisher Platforms, or Digital Media Tech

Preferred Skills:

- Strong ability to handle live technical issues independently during onboarding and post-implementation

- Experience working with top-tier publisher accounts or large-scale supply ecosystems

What We Offer:

- Competitive compensation package

- Performance-based incentives

- Flexible working hours

- Comprehensive health benefits

- Generous leave policy

- Collaborative and fast-paced work environment

Why This Role:

- Work with leading publisher accounts in the AdTech ecosystem

- High ownership and visibility in a client-facing technical role

- Opportunity to influence product direction through real client feedback

- Exposure to cutting-edge programmatic and digital advertising technologies