Job Title: Head of Presales - Digital Workplace (DWP).

Location: Chennai, Noida, Bangalore.

About Teceze:

- Teceze is a global IT services provider specializing in Digital Workplace, Cloud, Cybersecurity, and IT Infrastructure services.

- With delivery capabilities across 16 Global Delivery Centers, 50+ warehouses, and 2000+ engineers worldwide, we support enterprises through scalable, secure, and future-ready technology solutions.

- Our Digital Workplace Services (DWP) practice helps clients modernize employee experiences and drive productivity across the globe.

Job Overview:

- We are seeking a strategic, tech-savvy, and commercially astute Digital Workplace Services (DWP) Head to join our Solutions team.

- You will lead end-to-end solutioning for multinational RFPs, craft client-specific workplace transformation strategies, and design next-generation DWP offerings that integrate cost optimization, automation, AI, and employee experience enhancements.

- This is a key pre-sales role requiring a blend of technical depth, business acumen, and innovation.

Key Responsibilities:

RFP & Proposal Management:

- Lead the solution design and response strategy for large, multinational RFPs/RFIs/RFQs in the Digital Workplace domain.

- Translate customer requirements into tailored DWP solutions that align with technical, operational, and commercial objectives.

- Own solution documentation including response templates, pricing models, assumptions, SoW, SLAs, and presentations.

- Client Solutioning.

- Collaborate with sales, delivery, and technical teams to design workplace transformation solutions (e. , service desk, EUC, AV, Intune/Autopilot, collaboration platforms).

- Conduct discovery workshops and deep-dive technical discussions with client stakeholders across geographies.

- Map Teceze capabilities to client pain points to create compelling, value-driven solutions.

- Techno-Commercial Leadership. Build techno-commercial models to demonstrate cost savings, productivity gains, and ROI to clients.

- Design pricing strategies for managed services, T&M, outcome-based, and XaaS models.

- Identify levers for optimization such as automation, shift-left models, AI-powered self-heal tools, and remote-first enablement.

Innovation & Future-Readiness.

- Integrate AI, automation, chatbots, predictive analytics, and next-gen endpoint management into the DWP solution architecture.

- Stay updated on emerging trends in employee experience platforms, digital dexterity tools, and workplace analytics.

- Develop reusable solution accelerators and playbooks to support repeatable and scalable delivery models.

- Stakeholder Engagement - Act as a trusted advisor to internal and client stakeholders during the pre-sales cycle.

- Support presentations, solution walk-throughs, and bid defense meetings.

- Collaborate with OEMs and technology partners to embed latest offerings into client solutions.

Required Skills & Qualifications:

- Bachelor's or Master's degree in Computer Science, Engineering, IT, or related field.

- 15+ years of experience in IT Solutions / Pre-Sales with at least 6+ years in Digital Workplace domain.

Strong exposure to:

- Global RFP solutioning and commercial models.

- Modern device management (Intune, Autopilot, SCCM).

- Virtual desktop infrastructure (AVD, Citrix, VMware).

- Service desk transformation and AI/automation in ITSM.

- EUC lifecycle, DaaS, self-service portals, collaboration tools (M365, Teams, Zoom).

- Demonstrated ability to balance technical depth with business/financial outcomes.

- Strong written and verbal communication, including executive-level presentations.

- Experience with proposal management tools, pricing spreadsheets, and SoW creation.