Position Overview

We are seeking a visionary and strategic Head of Design to lead and elevate the creative function across all our digital and brand initiatives. This is a senior leadership role requiring a balance of creative excellence, strategic thinking, team leadership, and client-focused execution. The ideal candidate will own the overall design philosophy of the organization, drive innovation, and ensure high-impact visual storytelling across every touchpoint.

As the Head of Design, you will lead a team of designers, UX experts, and creative professionals, and work closely with senior stakeholders across Marketing, Product, Technology, and Client Servicing to deliver compelling, user-centric experiences that drive business results.

Key Responsibilities

Strategic Design Leadership

- Define and own the company's design vision, standards, and brand language across all digital and print assets.

- Translate business goals and user needs into compelling visual solutions and experiences.

- Align design objectives with marketing strategies, customer journeys, and broader organizational goals.

Creative Direction & Execution

- Guide the development of high-quality, innovative visual content for websites, digital campaigns, social media, branding, UI/UX, and more.

- Ensure design consistency, scalability, and excellence across all platforms and projects.

- Review and approve key deliverables to uphold creative quality and brand alignment.

Team Leadership & Talent Development

- Lead, mentor, and scale a multidisciplinary design team, fostering a high-performance and collaborative culture.

- Build a team structure that supports creativity, speed, and scalability.

- Conduct regular performance reviews, skills development, and succession planning.

Client & Stakeholder Engagement

- Represent the design function in client presentations, internal leadership meetings, and cross-functional collaborations.

- Translate complex client needs into design briefs and ensure successful delivery of creative outcomes.

- Act as the strategic advisor to clients on branding, visual identity, and digital design trends.

Innovation & Trends

- Stay ahead of industry trends, design tools, and best practices in UI/UX, digital storytelling, and brand communication.

- Encourage a culture of experimentation, innovation, and learning within the team.

Operational Excellence

- Manage project timelines, design resources, and budgets in collaboration with the Project Management Office (PMO).

- Implement and refine design processes, systems, and workflows to improve productivity and quality control.

Qualifications & Experience

- Bachelor's or Master's degree in Design, Visual Communication, Digital Media, or related field.

- 8-12 years of professional design experience, with 3+ years in a design leadership or head-of-department role, preferably in a fast-paced agency or tech environment.

- Proven experience managing cross-functional design teams, including UI/UX, motion graphics, and brand designers.

- Strong portfolio showcasing a range of high-impact work across digital platforms.

Skills & Competencies

Expertise in design tools such as Adobe Creative Suite, Figma, Sketch, InVision, and motion design platforms.

Strong understanding of UX/UI principles, responsive design, accessibility, and digital marketing workflows.

Exceptional visual storytelling and branding capabilities.

Excellent leadership, communication, and client-facing skills.

Ability to manage multiple priorities with agility and deliver results under pressure.