Team Manager - Insurance Operations

An esteemed client of Innoquest Consulting, a captive shared services unit, is looking for Team Manager for Insurance Operations (P&C) to be based in Bangalore.

Roles and Responsibilities:

- The Team Lead will be responsible for understanding operational requirements, researching bestpractices, assist with the design and implementation of new processes and tools.

- This position will require the ability to cultivate a team environment that provides exceptional customer service and ensuring all staff members perform at a consistently high level.

- The ability to motivate, instill accountability and achieve results.

- Effectiveness of a team of Process Associates.

- Prepare MIS reports.

- Interact with Customers and manage their queries.

- This position will require providing day-to-day coordination on the activities of the team.

- Attending and responding to written/electronic correspondence.

- Candidate should have been in a Team Lead role, on papers for at least 1year

- The Team Lead will be responsible for understanding operational requirements, researching bestpractices, assist with the design and implementation of new processes and tools.

- This position will require the ability to cultivate a team environment that provides exceptional customer service and ensuring all staff members perform at a consistently high level.

- The ability to motivate, instill accountability and achieve results.

- Effectiveness of a team of Process Associates.

- Interact with Customers and manage their queries.

- This position will require providing day-to-day coordination on the activities of the team.

- Attending and responding to written/electronic correspondence.