Team Manager - Digital Marketing - Captive Firm

Digital Marketing Team Manager, Marketing Automation and Web Ops

Mandatory ask :-

>The candidate will be responsible for playing the role of the Digital Marketing Team Manager and will support in onboarding milestones and day-to-day management for the internal Marketing Team .This role will report into the COE management and will collaborate as needed with corporate Digital Marketing managers in the US.

- 8+ years' experience in digital marketing, with at least 4 years of demonstrated team management experience, including depth of knowledge across Digital Marketing.

- Understanding and experience with digital marketing tools, inclusive of content management systems, Automation/CRM (Salesforce), web analytics, and social media systems.

- Professional and conversational fluency in English is a must, with excellent oral/written communication and presentation skills.

- MBA or equivalent in Marketing.

Job Responsibilities :-

- Day-to-day management and oversight of Digital Marketing resources, maintains work schedules and oversight of time off requests, staffing conflicts and resourcing along with direct support of management.

- Monitors and regularly assesses overall team and individual performance against goals/KPIs to assess knowledge and performance improvement opportunities, including conflict resolution, staff issues and escalating foreseeable attrition risks.

- Actively participates in individual team members' performance reviews, providing regular feedback regarding misses/errors and additional training needs to organisations leadership contributing to the identification of growth and skill development opportunities to ensure constant improvement and utilization of the Digital Marketing teams.

- Coordinates with the stakeholder team resources to ensure work is completed accurately and in accordance with standard practices / guidelines and defined service level agreements.

- Shares feedback regularly to support onshore and organisation management in assessment of individual skills and aptitude along with potential for career expansion.

- Provides and shares on a regular cadence status updates/reports with leadership.

- Ensures the team is working together as a cohesive unit in support of the global Digital Marketing Team's exemplary work, goals and values.

- Maintains a current understanding of each capabilities, processes, workflows, SLAs and the organisation brands guidelines and business divisions to ensure accurate oversight and output of deliverables.

- Keep oneself abreast and updated of industry best practices in Digital Marketing and support team members as needed.

- Other duties as assigned.