Team Leader - Revenue Cycle Management - US Healthcare

- We are seeking an experienced and results-driven Team Leader - RCM to oversee and manage a team within our Revenue Cycle Management operations.

- The ideal candidate will be responsible for supervising daily workflows, ensuring performance targets are met, managing team productivity, and ensuring adherence to client and compliance standards.

Key Responsibilities:

- Supervise and lead a team of RCM specialists (billing, AR follow-up, payment posting, or coding).

- Monitor daily productivity, quality, and turnaround time (TAT).

- Conduct regular performance reviews and coaching sessions.

- Manage work allocation, leave planning, and shift scheduling.

- Ensure compliance with client guidelines, HIPAA, and other regulatory- requirements.

- Provide training and onboarding support to new team members.

- Collaborate with cross-functional teams (QA, Training, IT, Client Services).

- Generate and analyze performance reports; recommend process improvements.

- Act as a point of escalation for client or internal concerns.

- Ensure timely and accurate resolution of denied or pending claims.

- Keep updated with payer regulations and billing/coding changes.

Requirements:

- 6+ years of experience in RCM, with at least 1+ years in a leadership/supervisory- role.

- Knowledge of RCM processes (Charge Entry, Payment Posting, AR Follow-up, Denials Management, or Medical Coding).

- Familiarity with US healthcare insurance policies and payer guidelines.

- Strong analytical, communication, and team management skills.

- Proficiency in MS Excel, billing software (e.g., Epic, Kareo, AdvancedMD,- eClinicalWorks), and EMR/EHR systems.

- Ability to work in a fast-paced, deadline-driven environment.