Team Lead - Warehouse Operations

Description:

The Team Lead - Warehouse Operations is responsible for managing day-to-day warehouse activities to ensure smooth material movement, accurate inventory, and timely deliveries. This role supports an efficient and compliant supply chain by coordinating warehouse teams, third-party logistics partners, and internal stakeholders.

Key Responsibilities:

Warehouse Operations:

- Manage end-to-end warehouse activities including inbound, outbound, inventory storage, FIFO compliance, and material handling

- Ensure accurate inventory records, error-free dispatches, proper packing, labeling, and monthly inventory audits

- Oversee third-party warehouse (3PL) operations to meet delivery and service level targets

Compliance & Documentation:

- Ensure compliance with quality, safety, and environmental standards (QMS, EHS, and relevant ISO requirements)

- Manage operational documentation including shipment notifications, transport documents, and statutory records

- Support internal, customer, and regulatory audits by maintaining accurate and up-to-date records

Team Leadership:

- Recruit, train, schedule, and supervise warehouse staff

- Conduct regular team meetings and provide coaching to improve performance, safety awareness, and skill levels

- Ensure adherence to safety procedures and emergency preparedness within warehouse operations

Cross-Functional Coordination:

- Work closely with planning, logistics, quality, and other internal teams to resolve operational issues

- Address discrepancies related to documentation, inventory, and physical stock

- Support warehouse administration including record retention and housekeeping standards

Process Improvement & Cost Control:

- Identify and implement process improvements to enhance efficiency and productivity

- Support planning and management of annual CAPEX and operational improvement initiatives

- Contribute to cost control, service improvement, and overall operational effectiveness

Required Qualifications:

- Graduate or Postgraduate degree in Material Management, Logistics, Supply Chain, or a related field

Experience Required:

- 810 years of experience in warehouse operations, inventory management, and end-to-end stock handling

- Proven experience managing warehouse teams and third-party logistics providers (3PL)

- Hands-on experience with ERP systems (preferably SAP) and warehouse process management

Key Skills & Competencies:

- Strong knowledge of warehouse operations including receiving, storage, dispatch, and inventory control

- Ability to manage multiple tasks while maintaining accuracy and compliance

- Strong leadership, communication, and people management skills

- Practical, hands-on problem-solving approach

- Ability to work collaboratively across teams and drive continuous improvement