
Job Title: Team Lead - Sales (Field Operations)
Location: Mumbai
Company: Climate Tech Company
Employment Type: Full-time
Role Overview
Key Responsibilities
- Coach and train team members to improve customer engagement, conversion, and retention.
- Track team KPIs and sales performance; implement action plans for underperforming areas.
- Conduct regular field visits to ensure high-quality customer interactions and relationship building.
- Strategically segment the market and assign territories to maximize coverage and results.
- Collaborate with senior management to align sales efforts with business goals.
- Analyses customer feedback and market trends to refine pitches and improve the value proposition.
Required Skills & Competencies
- Leadership & Coaching: Proven ability to lead, inspire, and upskill sales teams.
- Strategic Sales Execution: Strong B2B sales planning, execution, and optimization skills.
- Customer Engagement: Expertise in relationship-building and upselling to small and medium enterprises.
- Performance Management: Ability to monitor KPIs, conduct reviews, and drive improvements.
- Communication: Fluent in English and Hindi; proficiency in Marathi is a plus.
- Problem Solving: Analytical mind-set with a proactive approach to challenges.
Qualifications & Experience
- Education: Graduate-level degree; MBA preferred.
- Experience: 9+ years in sales with at least 2 years in a team lead or supervisory role.
- Tech Savvy: Familiarity with CRM systems and reporting dashboards.
- Personality: Results-oriented, self-driven, and collaborative.
What We Offer
- Travel reimbursement and team performance bonuses.
- Growth path to regional or zonal leadership roles.
- Comprehensive training & leadership development programs.
- Energetic, mission-driven, and inclusive work culture.
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