About the Company:
A fast-growing real estate technology startup founded by alumni from leading global institutions, the company is on a mission to make home buying and selling more transparent, data-driven, and customer-friendly. Combining cutting-edge AI solutions with a deep understanding of the Indian real estate market, the team is redefining how property transactions happen in India.
Industry: Real Estate
Location: Powai, Mumbai
Work Week: 6 days a week (Monday-Saturday)
About the Role:
As a Pre-Sales Lead (AI), you'll be responsible for driving and managing the entire pre-sales funnel - from first customer contact to seamless handoff to the sales team. This role is ideal for someone who thrives in a fast-paced, data-driven environment and enjoys building scalable pre-sales processes that combine human interaction with technology and automation.
Key Responsibilities:
- Own the end-to-end pre-sales funnel, ensuring a smooth lead journey from initial engagement to sales handoff.
- Manage, train, and lead both in-house and outsourced pre-sales teams to achieve high conversion rates.
- Build and optimize AI-driven customer journeys using tools such as automated calling, chat, text, and CRM systems.
- Collaborate with growth and sales teams to refine targets, improve funnel efficiency, and deliver measurable results.
- Continuously monitor and improve conversion metrics, ensuring speed, personalization, and customer satisfaction.
What We're Looking For:
- Proven sales mindset with the ability to drive lead-to-visit conversions and own the pre-sales process.
- Strong technical comfort working with CRM systems, AI tools, chatbots, and other automation platforms.
- Leadership experience managing pre-sales or inside sales teams, with a focus on customer experience (CX).
- Analytical and data-driven, capable of tracking, interpreting, and improving conversion metrics.
- Self-starter who thrives in a dynamic, high-growth startup environment.
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