Team Lead - Logistics

Description:

Roles And Responsibilities:

- Coordination with Global Logistics Team

- Support the Logistics Coordinator and global team in executing logistics plans and policies.

- Provide regular updates and shipment status reports.

- Coordinate with other global logistics team members to ensure smooth operations.

Day-to-Day Logistics Operations:

- Assist in managing imports, exports, and inter-branch shipments.

- Plan and monitor shipment schedules to help ensure timely delivery.

- Liaise with internal departments, warehouses, and freight partners to ensure smooth cargo movement.

- Track shipments, report delays or issues, and help resolve them in a timely manner.

Customs & Compliance Support:

- Prepare and validate import/export documentation in compliance with Indian customs regulations.

- Ensure adherence to DGFT, GST, and international trade requirements.

- Support customs clearance processes in coordination with brokers and authorities.

Team Guidance:

- Supervise the local logistics team, assign daily tasks, and monitor workflow.

- Provide training and guidance to team members on SOPs and operational tasks.

- Encourage collaboration with other teams for consistent logistics processes.

Customer Service & Communication:

- Serve as a point of contact for clients and internal teams regarding shipment updates.

- Communicate proactively on shipment status, delays, or issues.

- Maintain professional and timely communication, ensuring strong client and stakeholder relationships.

Reporting & Operational Support:

- Assist in preparing reports on shipment status, delivery performance, and logistics KPIs.

- Identify minor process improvements and suggest solutions

Key Skills & Education Required:

- Any educational background is acceptable, provided the candidate has proven experience in logistics operations.

- Minimum 5+ years in logistics coordination, shipping, or supply chain operations.

- Prior experience supervising or leading a small team is preferred.

- Strong knowledge of Indian customs procedures and international shipping.

- Excellent communication, leadership, and problem-solving skills.