Tazapay - Assistant Manager/Manager - Financial Operations

Job Title - Assistant Manager/Manager - Fin Ops

Location - Delhi- India

Roles and Responsibilities

1. Regulatory Reporting & Compliance

- Prepare, review, and submit regulatory reports as per applicable regulatory requirements from license regulators across multiple jurisdictions.

- Ensure accuracy and completeness of data used for regulatory filings.

- Track regulatory reporting timelines and ensure adherence to defined SLAs.

- Identify potential compliance gaps and proactively escalate risks.

- Assist in internal and external audits, including preparation of audit schedules and responding to audit queries.

- Develop and maintain SOPs for regulatory reporting workflows and approval protocols.

2. Rail controllership

- Own end-to-end reconciliation across payment rails (UPI, Cards, Net Banking, Wallets, Cross-border rails, etc.) for both costs and transactions including setup and monitoring of the finrecon system

- Support automation initiatives to improve reconciliation accuracy and efficiency.

- Ensure 100% of rail balances are reconciled

3. Rail Escalations & Stakeholder Management

- Act as the primary escalation point for rail-related operational issues.

- Coordinate with banks, processors, networks, and PSP partners for issue resolution.

- Work closely with Tech, Product, and Business teams to investigate transaction failures or reconciliation breaks.

Requirements:

- Atleast 6-10 years of experience in Operations of Payment Gateway / E-wallet/ Fintech firm.

- Master's or Bachelor's degree in finance, accounting, or a related field.

- Strong MS-Excel and documentation skills

- Excellent interpersonal and communication skills, both written and verbal.

- Experience in working with multiple internal stakeholders in a matrix organisation

- Problem solving, critical thinking and analytical skills, with an ability to organize and work independently with rapidly changing priorities.

- Exceptional attention to detail and organizational skills

- Proactive, deadline-driven, and capable of managing multiple ongoing obligations.