Job Duties:

- Prepare, review, and file multi-jurisdictional sales/use, business and occupation, and gross receipts tax returns for monthly, quarterly, semi-annual, and annual filings

- Manage a select group of customers as their primary point of contact

- Ability to research and resolve jurisdictional notices on behalf of customers

- Responsible for the on-boarding and validation of new sales/use tax returns customers

- Responsible for identifying and improving automation to serve our customers across a variety of market and tax verticals.

- Communicate regularly and effectively with customers, jurisdictions and other internal teams as part of research and resolution

- Perform QA related to sales and use tax content and form changes

- Manage workload to effectively meet deadlines

- Identify ways to improve process and/or technology to better serve our customers.

- Work collaboratively with all staff members and management

- You will work closely with clients from diverse industries, providing tailored support for their tax compliance needs.

- You and your team will focus on continuous process improvements and automation initiatives to enhance efficiency and accuracy in tax compliance operations.

- Regularly collaborate with onsite teams and stakeholders in the US to address any compliance issues or changes in tax regulations

- As a team player, you will participate in cross-functional projects aimed at system improvements or process changes

What You'll Need to be Successful - Qualifications:

- Strong Technical Expertise & Understanding of processes - Core SUT experience - exclusively worked in Sales & Use Tax Domain

- Worked with POA for Clients, Managed End to end Notices, Exemption Certificates.

- Interaction with Clients, state authorities & jurisdictions, & independently leading jurisdiction calls

- SME: Typically requires a minimum of 8+ years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD without experience; or equivalent work experience.

- Strong analytical, research, and problem-solving skills

- Excellent written and verbal communication skills

- Ability to work independently yet still function as a team player

- Ability to prioritize and multi-task to meet strict filing deadlines

- Ability to learn and adapt to different software applications and tools

- Must have advanced knowledge of Microsoft Office, including Excel (functions include power pivot, vlookup, hlookup, etc.)

- Aligned with US Business Hours - This role requires availability during standard US business hours to ensure seamless collaboration with our team and clients. (6.00 pm to 3.00 am)

- Eligible for Occasional US Travel (2-3 Times Annually) - The ideal candidate holds a valid US visa and is open to traveling for key meetings, team events, or industry conferences approximately 2-3 times per year.

- #LI-Onsite - Pune - Work from Office 5 days a week.

Preferred Qualifications:

- Advanced degree in accounting or finance

- Experience with a Big 4 firm, large corporate tax department of a multinational company, or large ERP integration

- May have attended tax conferences. (Good to have)