Tata Tele Business Services - Zonal Head - Channels

Description:

Key Responsibilities:

Business & Revenue Management:

- Drive revenue and profitability targets for the assigned zone through channel partners.

- Develop and execute sales strategies to achieve business growth objectives.

- Ensure achievement of monthly, quarterly, and annual business targets across all product lines.

- Analyze performance metrics, monitor market trends, and identify opportunities for growth and expansion.

Channel Partner Development:

- Identify, onboard, and nurture channel partners, system integrators, and resellers to expand regional market reach.

- Build and maintain strong relationships with key partners, ensuring alignment with company objectives and compliance with channel policies.

- Enable partners through regular training, performance reviews, and incentive programs.

- Ensure consistent partner engagement through marketing, joint initiatives, and business planning sessions.

People Leadership:

- Lead, motivate, and manage a team of Channel Managers and Account Managers to deliver on business goals.

- Drive performance through effective goal setting, regular reviews, and mentoring.

- Foster a culture of ownership, customer focus, and ethical conduct.

Operational Excellence:

- Collaborate with cross-functional teams Marketing, Product, Finance, Operations, and Customer Success for seamless execution of channel programs.

- Ensure compliance with organizational policies, commercial frameworks, and contractual commitments.

- Drive operational efficiency in sales processes, order management, and partner enablement.

Market Intelligence & Customer Focus:

- Track competition activities, market shifts, and emerging technologies to guide channel strategy.

- Gather customer insights through partners to help shape product positioning and service improvements.

- Ensure superior customer experience through proactive partner engagement and service delivery alignment.

Qualifications & Experience:

- Graduate degree (MBA preferred) with 1015 years of experience in channel sales, preferably in Telecom, ICT, or Enterprise Solutions.

- Proven experience in managing multi-tier channel networks and achieving revenue targets across regions.

- Strong understanding of connectivity, cloud, IoT, and digital transformation solutions.

- Excellent leadership, communication, and stakeholder management skills.

- Demonstrated ability to drive strategic initiatives and manage high-performance teams.

- High degree of customer orientation and result-driven mindset.

Key Competencies:

- Strategic Planning & Execution

- Channel Network Development

- Business Acumen & Financial Discipline

- Cross-functional Collaboration

- Negotiation & Relationship Management

- Team Leadership & Motivation

- Market Intelligence & Competitive Awareness