Tata Tele Business Services - Cluster Lead

Cluster Lead

Description:

Key Responsibilities

- Drive overall business performance for the assigned cluster, ensuring revenue, profitability, and customer acquisition targets are met.

- Lead, mentor, and manage a team of Sales Managers, Account Managers, and Channel Partners to deliver exceptional results.

- Develop and execute strategic plans for business growth, focusing on new customer acquisition and wallet share expansion among existing customers.

- Ensure implementation of TTBSs go-to-market strategy, aligning with organizational priorities and market dynamics.

- Collaborate with cross-functional teams (Marketing, Product, Finance, and Operations) to ensure seamless execution and customer experience.

- Monitor key performance indicators (KPIs), analyze market trends, and provide actionable insights for cluster-level decision-making.

- Build and maintain strong relationships with key enterprise customers and channel partners.

- Ensure adherence to compliance, governance, and Tata values across all operations.

- Represent the TTBS brand in the regional market, fostering trust and long-term partnerships with clients.

Qualifications & Experience:

- Graduate degree (MBA preferred) with 8 to 12 years of experience in Sales, Business Development, or Cluster/Regional Leadership roles in Telecom, ICT, or related industries.

- Proven track record of managing P&L, achieving sales targets, and leading high-performing teams.

- Strong understanding of telecom, digital connectivity, and ICT solutions (Connectivity, Cloud, Collaboration, IoT, Security, etc.).

- Excellent leadership, communication, and analytical skills.

- Ability to work in a dynamic environment, with strategic foresight and operational excellence.

- Customer-focused mindset with a passion for delivering value-driven digital solutions.