Tata Consumer Products - Manager - Exports Planner

Description:

Role & responsibilities:

What are the Key Deliverables in this role?

Financial Outcomes:

- Reduce operational costs associated with export activities such as optimizing inventory levels to reduce storage costs, minimizing transportation costs through efficient dispatch planning, leveraging economies of scale in production & reduce FG aging

- Ensure uninterrupted supplies to Global Markets to avoid out of stock situation and sale loss.

Customer Service:

- Act as a key point of contact for international sales team and provide prompt & clear communication regarding order status, shipment updates and highlight issues/risk associated with the product supply.

- Supporting production plants for timely release of forecast and orders.

- Managing orders efficiently by accurately processing orders, coordinating with production and logistics teams to ensure on-time shipment and handling any change requests from customers promptly.

- Provide timely resolutions to customer concerns to enhances satisfaction and build trust.

- Maximize DIFOT

Internal Processes:

- Develop processes and Strategy related to Export Planning and ensuring full compliance.

- Derive standard supply lead time for all product categories and ensure SLAs are met for all Global Markets.

- Support the Project team for new product launch and design changes.

Innovation and Learning:

- Contribute towards strategy development, budgeting, capacity analysis, mid-term and annual business planning and initiative implementation through innovation and best practices implementation.

Preferred candidate profile:

What are the Critical success factors for the Role?

- Qualification: BE / BTECH/Graduate (MBA Operations preferred)

- Experience: 6-8 years experience in Domestic/Global Supply Chain Planning

What are the Desirable success factors for the Role?

- Knowledge of Supply chain planning process & practices

- High proficiency in data handling, MS-Excel & SAP

- Prior experience of working on Planning Software

- Being flexible, managing multiple priorities and able to adjust to changing circumstances.

- Ability to manage multiple stakeholders and solutioning mindset.