- Tata Communications is a leading global digital infrastructure provider, enabling enterprises to thrive in a hyperconnected world.

- As a trusted partner in digital transformation, the company delivers solutions in network, cloud, security, mobility, IoT, and collaboration to businesses worldwide.

- Global Reach: Serving over 7,000 customers globally, including 300 of the Fortune 500 companies.

- Network Leadership: Our global network carries 24% of the worlds internet routes, with over 7,600 petabytes of internet traffic traveling across it each month.

- Industry Recognition: Named a Leader for the tenth consecutive year in the 2023 Gartner Magic Quadrant for Network Services (Global).

- Great Place to Work: Certified as a Great Place to Work in America, Canada, Greater China, India, UK, Hong Kong & Singapore.

- Infrastructure: We own 710,000 km of subsea fiber (over 17 times around the equator) and 210,000 km of terrestrial fiber.

- Voice Traffic Leadership: Carry 53 billion minutes of wholesale voice traffic annually.

- Official F1 Connectivity Provider: Powering millions of users on Formula1.com and delivering cutting-edge connectivity for the F1 experience.

- Join our dynamic team and help drive growth in key enterprise accounts.

- You'll be instrumental in strengthening client relationships and engaging with the latest emerging market technologies.

About the Role:

- In this role, you will be responsible for deepening customer relationships within the Contact Center (CCaaS) and Unified Communication & Collaboration (UCC) domain.

- Your primary objective is to identify and develop new growth opportunities by becoming a trusted advisor who understands and helps solve our clients' most critical business challenges.

- This is a tactical position that directly contributes to our operating plans and has a significant impact on our mid-term business results.

Role and Responsibilities:

- Develop and execute the growth and go-to-market (GTM) strategy for the assigned product portfolio in your region.

- You will identify high-potential customers and build long-term alliances to drive revenue growth.

- Analyze client requirements to determine the best solution and create compelling business propositions.

- Lead technical discussions with clients alongside the technical architect team.

- Provide strategic insights to internal stakeholders (Solutions, SME, and Product teams) to enhance proposals.

- Drive pipeline growth and deliver on revenue targets through proactive business development.

- Lead client negotiations, manage deal progression, and ensure a seamless closure by aligning cross-functional teams (BD, Bid Management, Solutions, Legal, and Commercial).

- Identify internal bottlenecks within the product and solutions teams.

- You will facilitate regular bid calls between the Sales, Legal, Commercial, Solutions, and Product teams to accelerate key opportunities and drive faster closures.

Qualification and Experience:

- 10-15 years of experience selling Contact Center (CCaaS) and Unified Communication & Collaboration (UCC) solutions to enterprise clients.

- Proven background in account management within the telecom, hardware, software, applications, or cloud services sectors.

- Ability to combine strong business acumen with deep technology knowledge to align customer challenges with effective solutions.

- A solid understanding of enterprise networking trends and the competitive landscape of our industry.

- Excellent communication and collaboration skills, including relationship building, negotiation, and presentations.

Why Join Us:

- Impact at Scale: Be part of a growing organization where your leadership will directly influence the development of our regional sales strategies and organization development.

- Regional Exposure: Work in a dynamic, fast-paced environment covering multiple countries, giving you broad exposure and professional growth opportunities.

- Collaborative Culture: Join a supportive, diverse, and inclusive workplace where collaboration and innovation are encouraged.

- Career Development: We are committed to your learning and growth, offering opportunities to lead high-impact projects and initiatives.