We are seeking a highly motivated and experienced Chief Operating Officer (COO) to join our leadership team and drive our operations to new heights. Prior experience in retail and construction supplies is preferred. As the COO, you will play a pivotal role in executing the company's strategic vision and will be responsible for optimizing and scaling our operational processes, both in the retail and e-commerce segments. You will lead a talented team, set and achieve operational goals, and ensure an exceptional customer experience. Key Responsibilities: 1. Operational Leadership: Provide strategic leadership and oversight for all operational aspects of the business, including retail stores, e-commerce operations, and logistics. Focus heavily on scaling up the business. 2. Team Management: Build, mentor, and lead a high-performing team by setting clear expectations, fostering a collaborative culture, and promoting professional development. 3. Process Optimization: Develop and implement streamlined operational processes to improve efficiency, reduce costs, and enhance overall customer experience. 4. Inventory Management: Manage inventory, supply chain, and procurement to ensure optimal stock levels and minimize overstock/understock situations. 5. Quality Assurance: Set and maintain quality standards for products and services, ensuring customers receive top-tier supplies and materials. 6. E-commerce Expansion: Drive the growth of our e-commerce platform, overseeing website functionality, digital marketing, and customer experience. 7. Retail Store Management: Oversee the operations of retail locations, including staffing, merchandising, and customer service. 8. Budget and Financial Management: Work closely with the CEO and CFO to establish and manage budgets, monitor financial performance, and make data-driven decisions to ensure profitability. 9. Compliance: Ensure that the company complies with all relevant industry regulations and standards. Qualifications: - Proven experience as a COO or in a similar executive leadership role in a retail and e-commerce setting. - Strong background in construction supplies or related industry. - Exceptional leadership, team-building, and management skills. - Demonstrated ability to optimize operational processes and drive efficiency. - Strategic thinker with a track record of setting and achieving ambitious goals. - Outstanding problem-solving and decision-making abilities. - Excellent communication and interpersonal skills. - A bachelor's degree in business, operations management, or a related field is required. An MBA from an institution of repute is preferred - Understanding of digital marketing and e-commerce platforms.

Bangalore

Tapclues - Chief Operating Officer- Retail/Construction Supplies 

Job Description for Tapclues - Chief Operating Officer- Retail/Construction Supplies  in Tapclues in  Bangalore for (12-18) years of experience. Apply Now!