We are looking for a Talent Acquisition Lead, India to drive hiring across our India operations and help build high-performing teams with speed, rigor, and consistency. This is a hands-on leadership role for someone who can independently run end-to-end hiring, bring structure to the recruiting process, and partner closely with business leaders to improve hiring quality and predictability at scale.

This role is ideal for someone who has experience in fast-paced, high-volume hiring environments and can balance execution, stakeholder management, data discipline, and candidate experience. The person in this role will be expected to operate as both an individual contributor and a process owner, while helping raise the bar on hiring effectiveness across functions.

This is a full-time role based out of our Gurugram office, with 5 days a week in office.

What You'll Do:

- Own end-to-end recruitment for assigned functions, including Ops/RCM, corporate, and select niche roles, depending on team coverage and business needs.

- Run the full hiring process from intake to offer release and joining, including role kickoff, sourcing, screening, interview coordination, stakeholder follow-up, offer rollout, and joining conversion.

Partner closely with hiring managers to define:

- role requirements,

- must-have vs trainable skills,

- ideal candidate profile,

- interview plan,

- evaluation criteria and scorecards.

- Build high-quality candidate pipelines through job portals, referrals, vendor partners, internal databases, market mapping, and targeted outbound sourcing.

- Drive hiring discipline through weekly hiring rhythms (pipeline review, role prioritisation, turnaround, feedback SLAs, and closure planning).

- Improve hiring funnel efficiency by tracking and analysing key metrics: source quality, screen-to-interview/offer conversion, offer-to-join ratio, drop-off reasons, and time-to-fill.

- Use hiring data to identify bottlenecks, challenge assumptions, and recommend process improvements to business and HR stakeholders.

- Ensure a strong candidate experience through clear communication, structured follow-up, timely updates, and seamless coordination across rounds.

- Manage the offer process end-to-end, including compensation alignment, approvals, offer discussion, document collection, and pre-joining engagement to reduce drop-offs.

- Maintain clean and accurate hiring data in the ATS and trackers, ensuring strong reporting visibility for stakeholders.

- Support process documentation, hiring SOPs, interviewer calibration, and scalable hiring practices.

- Contribute to broader HR/talent initiatives as needed, including onboarding coordination, employer branding support, and hiring process improvements.

What We're Looking For:

- 4-7+ years of end-to-end recruitment experience, with strong exposure to high-volume hiring and fast-paced business environments.

- Prior experience hiring for Ops / RCM / healthcare support / BPO-style environments is strongly preferred; exposure to corporate or niche hiring is a plus.

- Proven ability to independently manage multiple open roles across levels and functions with strong ownership and follow-through.

- Strong stakeholder management skills, with the ability to influence hiring managers, push for timely decisions, and maintain hiring discipline.

- Strong sourcing capability across multiple channels, including comfort with targeted outreach and structured screening.

- Good judgment in candidate assessment, including must-have vs trainable calibration, salary expectation alignment, and role fit evaluation.

- Strong data orientation and comfort using hiring metrics to improve decision-making and process outcomes.

- Strong execution under ambiguity, with the ability to move fast while maintaining hiring quality.

- Hands-on experience with ATS tools and recruitment trackers such as Ashby, Zoho Recruit, Greenhouse, Lever, or similar systems.

- Strong verbal and written communication skills, with a candidate-first and business-aware mindset.

- Experience working in a US-facing or global setup is a plus.

- Prior experience mentoring junior recruiters or owning hiring process quality is a plus.

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