- The Senior Product Owner works to fulfill the strategic product roadmap established by the Product Management leadership team and meet business objectives.

- The person in this position manages multiple teams and backlogs for more than one product and/or for more complex products.

- This role is responsible for defining the detailed product deliverables.

- The Senior Product Owner must have a firm understanding of the business domain and product needs taking into account multiple types of users utilizing each solution.

- This position works closely with engineering on the specifications to ensure their Agile teams have all of the information needed to deliver a product that provides maximum value to the users.

Duties & Responsibilities:

- Collaborate with Product Managers to understand the market demands, priorities, and overall product strategy.

- Partner with UX and Product Managers on market research efforts to understand and prioritize customer needs.

- Work with one or more engineering teams to deliver timely, quality releases that provide high business value and exceed customer expectations.

- Flexibility to support more than one product within a portfolio, potentially across value streams.

- Translate product strategy into detailed requirements and prototypes.

- Work with the Product Manager and Agile team to define the scope included in a release.

- Understand user personas and partner with UX to develop.

- Create detailed specifications/requirements for the product features so they are clearly understood by the development team.

- Write user stories and establish acceptance criteria in collaboration with the team.

- Actively participate in PI planning, product sprints and daily stand-up meetings.

- Research and clarify details as the team develops the application.

- Be aware of customer commitments in order to communicate internally to assist with managing team expectations.

- Manage dependencies in and across sprints and releases.

- Work with the Agile team to manage and prioritize the backlog to ensure alignment with changing business needs.

- Prioritize support work as needed.

- Assist with system status communication and escalation as needed including customer communication.

- Perform demos to all stakeholders on a regular basis.

- Keep stakeholders apprised of progress and incorporate their feedback.

- Understand project budgets, scope and timelines and work to maintain a balance.

- Use metrics and feedback to improve team and organization processes, best practices, performance, and delivery.

- May provide work direction or guidance to colleagues with less experience.

- Act as a product champion within the company.

Skills Required:

- Strong knowledge of Agile principles and process.

- Anticipate needs and drive innovation in both business needs and technology enablers.

- Strong analytical and problem-solving skills.

- Familiarity with Microsoft SQL for creating queries.

- Ability to influence cross-functional team without formal authority.

- Excellent time management, resource organization and priority establishment skills with the ability to multi-task in a fast-paced, deadline-oriented environment.

- Keen attention to detail.

- Excellent communication skills, both verbal and written, with diplomacy and tact, including when responding to resistance.

- Ability to work with an optimistic attitude both independently and as part of a team.

- Self-motivated with strong, proven, analytical and problem-solving skills.

- Understands the importance of data flow, data integrity, and business process efficiency, as well as the potential role technology could play to improve or enhance them.

- Works independently with limited guidance from manager.

- Project management skills.