Description:
- The Senior Product Owner works to fulfill the strategic product roadmap established by the Product Management leadership team and meet business objectives.
- The person in this position manages multiple teams and backlogs for more than one product and/or for more complex products.
- This role is responsible for defining the detailed product deliverables.
- The Senior Product Owner must have a firm understanding of the business domain and product needs taking into account multiple types of users utilizing each solution.
- This position works closely with engineering on the specifications to ensure their Agile teams have all of the information needed to deliver a product that provides maximum value to the users.
Duties & Responsibilities:
- Collaborate with Product Managers to understand the market demands, priorities, and overall product strategy.
- Partner with UX and Product Managers on market research efforts to understand and prioritize customer needs.
- Work with one or more engineering teams to deliver timely, quality releases that provide high business value and exceed customer expectations.
- Flexibility to support more than one product within a portfolio, potentially across value streams.
- Translate product strategy into detailed requirements and prototypes.
- Work with the Product Manager and Agile team to define the scope included in a release.
- Understand user personas and partner with UX to develop.
- Create detailed specifications/requirements for the product features so they are clearly understood by the development team.
- Write user stories and establish acceptance criteria in collaboration with the team.
- Actively participate in PI planning, product sprints and daily stand-up meetings.
- Research and clarify details as the team develops the application.
- Be aware of customer commitments in order to communicate internally to assist with managing team expectations.
- Manage dependencies in and across sprints and releases.
- Work with the Agile team to manage and prioritize the backlog to ensure alignment with changing business needs.
- Prioritize support work as needed.
- Assist with system status communication and escalation as needed including customer communication.
- Perform demos to all stakeholders on a regular basis.
- Keep stakeholders apprised of progress and incorporate their feedback.
- Understand project budgets, scope and timelines and work to maintain a balance.
- Use metrics and feedback to improve team and organization processes, best practices, performance, and delivery.
- May provide work direction or guidance to colleagues with less experience.
- Act as a product champion within the company.
Skills Required:
- Strong knowledge of Agile principles and process.
- Anticipate needs and drive innovation in both business needs and technology enablers.
- Strong analytical and problem-solving skills.
- Familiarity with Microsoft SQL for creating queries.
- Ability to influence cross-functional team without formal authority.
- Excellent time management, resource organization and priority establishment skills with the ability to multi-task in a fast-paced, deadline-oriented environment.
- Keen attention to detail.
- Excellent communication skills, both verbal and written, with diplomacy and tact, including when responding to resistance.
- Ability to work with an optimistic attitude both independently and as part of a team.
- Self-motivated with strong, proven, analytical and problem-solving skills.
- Understands the importance of data flow, data integrity, and business process efficiency, as well as the potential role technology could play to improve or enhance them.
- Works independently with limited guidance from manager.
- Project management skills.
Qualifications:
Required:
- Bachelors degree in Business, Information Technology, Computer Science, or related field.
- Overall 4+ years of experience in software development/ product management.
- Minimum of 2 years of proven software development experience as an Agile Product Owner or similar role.
- Healthcare industry knowledge.
- Demonstrated capabilities in being tech, business, and UX savvy.
- Basic level of technical knowledge of development, databases, and operating systems related to the area being supported.
- Have HEART.
To work here, you must be:
- Humble self-aware and respectful.
- Effective measurably move the needle & immeasurably add value.
- Adaptable innately curious and constantly changing.
- Remarkable stand out in some way.
- Transparent openly and honestly sharing knowledge.
Preferred:
- Masters degree in Business, Information Technology, Computer Science, or related field.
- Business analysis/data experience.
Relevant certifications:
Certified Product Owner and other certificates as preferred:
- Certified Scrum Product Owner (CSPO) or willingness to certify.
- Professional Scrum Product Owner (PSPO).
- SAFe Product Owner.
- PMI Agile Certified Practitioner (PMI-ACP).
- Your Scrum Product Owner (Accredited Certification).
- EXIN Agile Scrum Product Owner.
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