About Swish Club:

Swish Club is building the future of how people and businesses access technology-through flexibility, simplicity, and scale.

Our Device-as-a-Service (DaaS) offering helps organizations get the right devices, bundled with services, without the burden of ownership.

We're now looking for a driven Account Manager who can deepen and expand relationships with our existing clients, ensuring they see growing value in Swish Club.

Role Overview:

- As an Account Manager (DaaS), you will own relationships with a portfolio of existing clients.

- Your focus won't just be maintaining accounts-it will be about farming them, uncovering opportunities for upsell, cross-sell, and long-term growth.

- You'll be the trusted advisor who ensures clients stay engaged, satisfied, and ready to expand their partnership with us.

Key Responsibilities:

Client Relationship Ownership: Serve as the primary point of contact for assigned accounts, building trust and credibility at all levels.

Account Farming: Identify and drive upsell and cross-sell opportunities within existing accounts to expand device deployments, add new services, and increase account value.

Growth Strategy: Develop and execute account growth plans aligned with client needs and Swish Club's business objectives.

Renewals & Retention: Proactively manage contract renewals, ensuring smooth extensions and minimal churn.

Client Advocacy: Understand client challenges, gather feedback, and collaborate with internal teams (Solutions, Operations, Support) to deliver outstanding experiences.

Market Insight: Stay informed on industry trends, competitor offerings, and technology shifts to bring fresh perspectives to clients.

Reporting & Forecasting: Track account health, growth metrics, and pipeline in CRM tools, reporting regularly on progress.

Qualifications:

- 4-6 years of experience in account management, client success, or enterprise sales, ideally in SaaS, IT services, or subscription-based models.

- Proven track record of growing revenue within existing accounts.

- Strong communication and relationship-building skills with senior stakeholders.

- Comfortable navigating procurement cycles and negotiating renewals or expansions.

- Ability to blend consultative selling with a metrics-driven approach.

- Familiarity with Device-as-a-Service, IT asset leasing, or managed services is a plus.

What We Offer?

- A front-row seat in scaling Swish Club's DaaS business in India.

- Competitive compensation with performance-based incentives.

- A culture that values ownership, experimentation, and growth.

- Opportunity to shape how enterprises think about technology consumption.

- Success in this role looks like..

- Increased wallet share within each managed account.

- High client satisfaction and retention scores.

- Clear revenue impact through consistent upsell and cross-sell wins.