Job/Soft skill training

Health insurance

Cafeteria

Free meal

Office cab/shuttle

Professional degree assistance

Child care facility

Office gym

International/On-site exposure

Annual leaves

Rewards & recognition

Gifts on festivals

Course reimbursements

Paternity leaves

Recreational activities

Mobile bill reimbursements

Maternity leaves

Life insurance

Performance bonus

Stock options

Swiggy Reviews by Employees

Fleet Manager

Delivery Boy

Store Manager

Assistant Store Manager

Sales Manager

Assistant Manager

Senior Executive

Onboarding Executive

Delivery Executive

Key Account Manager

MIS Executive

Senior Sales Manager

Delivery Partner

Senior Fleet Manager

Team Lead

Operations Manager

Store Executive

Area Manager

Senior Manager

Accounts Manager

Operations Executive

Shift Manager

Customer Care Executive

Business Development Manager

Manager

Procurement Executive

Vendor Manager

Business Analyst

Area Operation Manager

Junior Executive

Area Sales Manager

Maintenance Executive

Sales Manager 1

Asm Assistant

Data Analyst

HR Executive

Fleet Operations Manager

Strategic Account Manager

Associate Sales Manager

Customer Support Executive

Quality Executive

Senior Executive Operations

Commis Chef

Business Associate

Catalogue Specialist

Senior Fulfilment Expert

Supervisor

Senior Quality Analyst

Executive Quality Control

Operations Associate

Executive

Category Manager

Quality Analyst

Customer Service Executive

Procurement Lead

Senior Executive - Finance

Analyst

Cluster Manager

 Chef DE Partie

Senior Customer Service Executive

Field Executive

Finance Executive

General Manager

Senior Key Account Manager

Senior Business Analyst

System Administrator

Deputy Unit Manager

Vendor Management Executive

Marketing Executive

Associate

Sales Manager 2

Delivery Manager

Field Recruiter

Customer Service Associate

Warehouse Executive

Telecalling Executive

Quality Specialist

Software Development Engineer II

Telecaller

Warehouse Lead

Administration Executive

Senior Associate

Quality Controller

Sales Trainee

Software Developer

Sales Specialist

Unit Manager

Lead Operator

Sales Executive

Team Manager

Senior MIS Executive

Customer Delight Executive

Senior Store Manager

Assistant Manager Operations

MIS Analyst

Salesman

Financial Analyst

Team Lead Operations

Sous Chef

Onboarding Manager

Job Description: - Lead a team of area managers to optimize the efficiency of operations and achieve the performance target for these areas. Assist the management in implementing new strategic initiatives as well as contribute with ideas for effectively scaling up the operations in these areas. - You will liaise between the implementation team and the operations strategy team to ensure that all the areas under you focuses on order fulfilment, logistics and customer experience. You will be responsible for leading and managing a huge team, their performance, expectations and goals. - Perform cost analysis and reporting as well as manage schedules, quality initiatives and process change initiatives. Design and manage execution of the employee retention plan; Responsible for deciding on the staffing and training requirements for all the areas under your purview. - Improve the systems, processes and policies in the operations team to better support management reporting, information flow and relevant business metrics - Ensure the fleet of delivery executives across areas are disciplined, and resolve disputes/strikes that may arise in these areas, warranting an efficient and healthy work environment. - Support the area managers in the design and rollout of a payout structure that motivates and rewards the desired behaviors and performance of delivery executives - Ensure a flawless delivery service for the customers in your areas with special focus on real time service levels and schedule adherence; - Meet or exceed customer satisfaction rating target of the delivery fleet in all the areas under your purview - Provide individual coaching feedback sessions, and have weekly one-on-ones with the area managers that focus on improving customer satisfaction - Schedule frequent hub visits to ensure compliance in hub operations in all areas; Serve as a leader and point of contact as well as to address issues that are supervisor related or complex in nature. Candidate should have 3-6 years of experience in SCM/Field operations/Manufacturing plant/Ecommerce.

Patna

Swiggy - Manager - Operations 

Job Description for Swiggy - Manager - Operations  in Swiggy in  Patna for (3-6) years of experience. Apply Now!

Swiggy - Manager - Operations  | iimjobs.com