General Manager - POD Operations (Maxx) Future of Work : Mandate 3 - Employees will work fulltime from their base location About the team : Swiggy Maxx, Swiggy's latest offering is "The Ultimate destination for Online Shopping, delivered in 1 hour and not in days!". It brings the world of home & family shopping to the consumers with the speed of quick commerce, and takes away the pain of waiting! Roles & responsibilities : - The General Manager for Operations will set up, own, manage, and grow the end to end operations for the business. This will include delivery, store, and parts of CX - Set up and lead overall operations for Swiggy Maxx on the delivery as well as store front - Set up durable and scalable processes that ensure efficiency and sustainability, and at the same time are nimble - Set up and lead overall stock management with the highest levels of stock availability and CX metrics - Improve store manpower efficiency and order fill rates - Be the guardian of Quality to ensure CX and build trust with consumers - Set stringent processes to reduce wastage and pilferage - Support the procurement process to drastically reduce TATs - Create a replicable playbook with all the best practices on the operations front - Own delivery operations for the business both at a strategic and day-to-day level; create the plan for 3PL partnerships to enable bulk deliveries and optimized cost of delivery simultaneously - Lead day to day operations, deliver on operational plans against the strategic vision for the company and being the face of Swiggy in that community Desired Skills: - Exp with 7-8+ years of overall experience, with the subject matter expertise of operations in online retail - Demonstrating a knack for both process-oriented and agile thinking to set up the business's operations with industry best practices as well as out of the box approaches - Demonstrated ability to identify and solve ambiguous problems with a healthy combination of inductive and deductive thinking - Be obsessed with efficiency at all levels from upstream to downstream - To be a self-motivated go-getter who 'never settles' and demonstrates a solution-oriented approach in every single thing - Great at strategy as well as execution : This is a 0-1 journey and both are a must - Tenacity to develop ideas independently and thrive in a fast-paced start-up environment - Proven analytical thinking, project management skills, attention to detail and exceptional organizational skills are essential - Excellent verbal and written communication with interpersonal skills - Extreme attention to detail and willingness to roll up your sleeves - Not waiting for instructions, but showing end to end ownership with founder mindset "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"

Bangalore

Swiggy - General Manager - POD Operations 

Job Description for Swiggy - General Manager - POD Operations  in Swiggy in  Bangalore for (7-10) years of experience. Apply Now!