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Job Views:  
1900
Applications:  764
Recruiter Actions:  9

Job Code

1705712

Swiggy - Director - General Merchandise

Swiggy.8 - 12 yrs.Bangalore
Posted 2 months ago
Posted 2 months ago

Roles & Responsibilities:

- Business strategy: Create a sustainable business model in the category for ongoing business: Go deep, understand where opportunities are and create a viable business model to service the opportunities

- Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them. Own pricing strategy based on market potential, consumer insights, margins, competitive signal

- Know the customer: Deeply understand customer behavior, develop new customer Insights Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc. Move the industry with you!

- Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required

- Partner management: Develop deep and long-standing relationship with the companies Lead a partnership-relations team to identify strategic partners, negotiate better terms of trade and deals for our customers Create a comprehensive companies management strategy and governance framework

- People leadership: Build, retain and groom a strong team to deliver across functions Set goals, define KPIs and ensure team tracks effectively towards goals

- Have a thorough understanding of the industry, trends/events, and continually monitor competitor/industry developments. Customer understanding

- Strong focus on customer needs, both existing and potential, and use that knowledge to deliver a customer experience that is unparalleled

- Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behavior

- Conduct financial analysis of business opportunities to meet P&L goals, driving necessary promotions and campaigns based on insights.

- Work with marketing to identify the best ROI initiatives to build awareness and encourage trial across channels SEM, SEO, TV Commercials, etc.

- Understand SEM, SEO and Email marketing identify the right keywords, reduce SEM costs while increasing conversions of website visits to orders

- Work on relevant assortment, enable its discovery and ensure conversion.

Desired Skills:

- MBA with 8+ years E-commerce experience in category, brand and P&L roles, general merchandise experience is preferred.

- Demonstrated ability to identify customer needs and solve ambiguous problems along with inventing new ways to meet the needs.

- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment

- Proven analytical thinking, project management skills, attention to detail and exceptional organizational skills are essential

- Excellent verbal and written communication with interpersonal skills

- Extreme attention to detail and willingness to roll up your sleeves

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Posted by

Job Views:  
1900
Applications:  764
Recruiter Actions:  9

Job Code

1705712

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