Swiggy - Assistant Manager - HR Business Partner

Description:

About Swiggy:

Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India's leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Job Description:

As an Assistant Manager ? HR Business Partner at Swiggy, you will play a critical role in enabling the success of our Food BUs. You will work closely with business leaders and HR teams to deliver high-impact people practices that build capability, drive performance, and strengthen culture across our corporate workforce. This is a high-ownership, fast-paced role that balances execution and strategy, with a strong focus on org effectiveness, talent planning, and employee experience.

Job Responsibility:

Business Partnership

- Serve as the Regional HRBP for designated verticals/functions of Food . DineOut and Drivers Org. Partner with business leaders to understand strategic goals and align HR interventions accordingly

- Conduct regular connects with stakeholders and teams to surface insights and drive action

- Actively engage in field travel/market visits to establish strong on-ground employee connect and gather direct business/competition insights.

Talent & Performance Management

- Manage the annual and mid-year performance cycles, including goal setting, calibrations, and PIPs

- Partner with City leaders on capability mapping, skill gap analysis, and career pathing for high-potential talent

- Support in designing and executing Individual Development Plans (IDPs) for identified roles

Employee Experience & Engagement

- Own and drive engagement initiatives tailored to diverse employee cohorts (Gen Z, tenured, critical talent)

- Conduct skip-level connects, new joiner feedback loops, and retention interventions

- Lead proactive efforts to improve employee NPS, well-being, and team culture

Project & Change Management

- Support or lead org-level HR projects (e.g., onboarding revamp, manager enablement, HiPo programs)

- Contribute to campus assimilation, diversity hiring, and capability building interventions

- Be a change champions partner with business during reorganizations or role transitions

People Analytics & Planning

- Use HRMS + AI-powered tools to enhance decision-making, reporting, and HR agility.

- Use data to derive insights on attrition, productivity, performance, and engagement

- Partner with workforce planning & TA to ensure optimal org design and hiring alignment

- Track and report key HR metrics with regular business reviews

Key Success Metrics:

- Employee & New Joiner NPS

- Attrition - Vol & HIPO

- Staffing % - Regions

- Diversity%

- HIPO Retention

- Talent Density

Preferred profiles:

- 3-5 years of HRBP or generalist HR experience (corporate/frontline mix preferred).

- MBA in HR from Tier 2/3 would be desirable.

- Strong project ownership, stakeholder influence, and data-driven mindset.

- Comfortable with fast-moving, ambiguous, cross-functional setups.

- Familiarity with HR tech (SuccessFactors, Darwinbox, Excel, dashboards, etc.).

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