SUTRO LI - Accounting Operations Manager

Job Title: Accounting Operations Manager (R2R and GL Expertise)

Location: Pune, India

Experience: 1020 years

Reports to: Associate Director

Shift: Evening or Flexible

Job Type: Full-Time

Key Skills USGAAP, US Accounting, Non Profit accounting experience, Record to report and GL experience

- The Accounting Operations Manager will oversee multiple client portfolios, ensuring exceptional service delivery while driving operational excellence and team development.

- This role demands strong leadership, strategic thinking, and expertise in Record-to-Report (R2R), General Ledger (GL), and financial analysis.

- A key responsibility is leading a larger team, managing workloads effectively, and optimizing resource allocation to meet deadlines and exceed client expectations.

- The Accounting Operations Manager will foster a culture of accountability, collaboration, and continuous improvement, while proactively identifying opportunities for process enhancement and aligning team goals with organizational objectives.

Key Responsibilities

Team Leadership and Management

- Lead, mentor, and supervise a larger team to ensure optimal performance and productivity.

- Delegate responsibilities effectively, monitor workloads, and ensure timely delivery of tasks.

- Conduct regular one-on-one meetings, performance reviews, and training sessions for skill enhancement.

- Address escalations promptly, ensuring professional and effective resolution.

- Promote a culture of accountability, collaboration, and continuous improvement within the team.

Client Management

- Develop an in-depth understanding of client businesses, key personnel, requirements, and challenges.

- Serve as the primary point of contact for client inquiries, ensuring prompt and effective communication.

- Manage 5-6 clients independently, ensuring satisfaction through timely and accurate service delivery.

- Build strong relationships with key stakeholders, addressing high-level client concerns with diplomacy and professionalism.

Project Management

- Define project scope, goals, and deliverables in collaboration with senior management.

- Create and manage comprehensive project plans, including timelines, resource allocation, and required skill sets.

- Ensure projects are executed within specified timelines and budget constraints, addressing risks proactively.

- Standardize and enhance operational procedures to improve efficiency and minimize errors.

Financial Analysis and Reporting

- Oversee the preparation of financial reports, ensuring accuracy, consistency, and compliance with standards like GAAP.

- Conduct detailed financial analysis, including revenue projections, expense monitoring, and cost variance analysis.

- Assist clients with budget preparation and provide actionable insights through financial planning and forecasting.

- Identify cost-saving opportunities and recommend strategies to improve financial performance.

Audit Support and Compliance

- Coordinate and support audit activities, including preparing schedules, gathering documentation, and liaising with auditors.

- Address audit-related inquiries to ensure a seamless audit process.

- Ensure compliance with tax-related services, including 1099 processes and other regulatory requirements.

Operational Excellence and Process Improvements

- Monitor and improve adherence to company processes, including compliance logs, task trackers, and project documentation.

- Identify risks early and propose mitigation strategies to ensure seamless project delivery.

- Recommend and implement tools, technologies, and methodologies to enhance productivity and service quality.

- Drive team-led process improvement initiatives in alignment with organizational goals.

Collaboration and Cross-Functional Teamwork

- Act as the liaison between senior management and the team, ensuring alignment on goals and expectations.

- Work closely with cross-functional teams, including tax and audit specialists, to ensure comprehensive service delivery.

- Foster a team-first mindset by encouraging collaboration, innovation, and open communication.

Performance Metrics and Accountability

- Set performance standards for the team and track progress against defined OKRs.

- Address underperformance proactively through structured action plans and development initiatives.

- Take ownership of team outcomes, ensuring adherence to deadlines, quality benchmarks, and client satisfaction.

Strategic Initiatives and Leadership Development

- Partner with senior leadership to align team goals with the organizations strategic objectives.

- Support organizational growth by identifying and nurturing future leaders within the team.

- Represent the organization in client meetings and strategic discussions, advocating for the teams accomplishments and challenges.

Process Adherence

- Ensure accurate and timely updating of all logs and trackers.

- Review and approve Standard Operating Procedures (SOPs) for all clients.

- Utilize available knowledge documentation to improve team effectiveness and efficiency.