Description:

- 6-10 years of experience in communication training, L&D, or capability building

- Proven experience designing and delivering enterprise-scale communication programs

- Hands-on experience using communication diagnostics / assessments (Versant or equivalent)

- Experience enabling internal faculty / train-the-trainer models

About the role:

We are seeking for a Communication SME / Manager to own enterprise-wide communication capability building by designing scalable learning solutions and using communication assessments as the single diagnostic to drive measurable improvement in readiness, reduce bench leakage, and support academy deployment outcomes.

- Own enterprise-wide communication capability design and delivery at scale

- Build and sustain structured communication programs aligned to business needs

- Use communication diagnostics and stakeholder feedback as the primary driver for learning design

- Translate capability gaps into scalable, enterprise-level communication solutions

- Enable and scale internal faculty through train-the-trainer models

- Drive prepost measurement of communication improvement using data

- Reduce dependency on external vendors through reusable learning assets

- Partner with stakeholders to align communication capability with business outcomes

- Track and report communication impact linked to deployment readiness and skill inventory

Integrated Solutions Engine that brings together a global talent community and connected capabilities in data, creative, media, commerce, and technology to build adaptive, future-ready solutions.

We are redefining the global capability center - not as an offshoring hub, but as a true inside edge.

the place where the future is tested, built, and scaled for the worlds most ambitious agencies and clients.

With over 4300+ talented professionals in India, we are proud to be a diverse, inclusive, and collaborative community that thrives on innovation and excellence. Our teams work with some of the worlds most iconic brands, helping them move faster and achieve moreeverywhere. We are growing rapidly and looking for passionate individuals to be part of this journey.

Let us build this, together!

Communication SME / Manager

Distribution:

- Strong stakeholder management experience with global business leaders

- Experience measuring prepost learning impact using data

- Strong experience working with senior stakeholders (BU Heads, ELT, Managers)

- Adept at training need identification and the ADDIE framework

- Certified/extensive working knowledge of Instructional Design and Adult learning theories

This may be the right role for you if you have:

- Strong facilitation presence; can hold and drive high-stakes rooms

- Sharp problem-framing; can cut through noise and focus on what matters

- High ownership mindset; drives outcomes without constant direction

- Ability to simplify complex ideas into clear, actionable behavior

- Strong judgment in balancing culture, business needs, and people impact

Desirable Skills & Attributes:

- Experience working with bench or redeployment populations

- Exposure to workforce planning or skill inventory analysis

- Experience supporting early talent or graduate programs

- Experience in large, multi-BU organizations

- Exposure to media and advertising industry.

- Experience linking communication capability to business outcomes (CSAT, attrition, productivity)